Claims Associate, Casualty

Plymouth Rock Assurance•Mount Laurel Township, NJ
•$56,500 - $74,500•Onsite

About The Position

The Casualty Claim Associate will be responsible for the handling of First- and Third-Party Bodily Injury and Physical Damage claims in a Personal Lines / Commercial environment for the Plymouth Rock Operation. The candidate must have the skills listed below and be able to perform the following duties.

Requirements

  • A bachelor's degree (B.A.) from an accredited four year college or university.
  • 1 year or more of experience handling property damage or PIP claims.

Nice To Haves

  • Some litigation experience and knowledge of the New Jersey court system is preferred.
  • Knowledge of PA, CT or NY claims handling would be beneficial.
  • Currently holds and/or can readily obtain an out of State License(s) (i.e. - CT, Delaware, Florida, etc.) is preferred.

Responsibilities

  • Conduct initial contacts with insureds, claimants, and witnesses.
  • Obtain police reports, medical records, and supporting documentation.
  • Complete basic liability and injury investigations.
  • Establish initial reserves with supervisor guidance.
  • Manage diaries and claim tasks timely.
  • Identify potential subrogation opportunities.
  • Assist with negotiations on lower-complexity claims.
  • Participate in training programs and coaching sessions.
  • Develop proficiency in ClaimsPro and other claims systems.
  • Identify fraud indicators and make SIU referrals when appropriate.
  • Demonstrate knowledge of state regulatory requirements and best practices.
  • Possess knowledge of and adherence to State(s) laws and regulatory claim handling guidelines and statutory regulations.
  • Adhere to departmental internal control requirements. Comply with Plymouth Rock’s standards, best practices and ethical guidelines, adhere to Plymouth Rock’s culture

Benefits

  • 4 weeks accrued paid time off + 9 paid national holidays per year
  • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
  • Annual 401(k) Employer Contribution
  • Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
  • Robust health and wellness program and fitness reimbursements
  • Various Paid Family leave options including Paid Parental Leave
  • Tuition Reimbursement
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