Claims Assistant

AssuranceAmerica • Atlanta, GA

10d • Onsite

About The Position

Responsible for providing support and expertise as needed while assisting the Claims Management in overseeing all operations and functions; for assisting Claims Adjusters in sending mail, ordering supplies and other duties as assigned. Each day at AssuranceAmerica is different, but as a Claims Assistant, you will: • General handling of claims mail (open, date stamp, scan) • Send checks with documents by certified mail or overnight for Claims Department • Order supplies required for the Claims Department • Maintain and organize Claims Area printers • Assist in preparing reproductions of documents • Organizing events as needed. • Perform routine office support tasks as assigned • Assist any Claim employee who works from home with mail and printed items • Attend and participate in departmental meetings • Support, train, develop, and act as a back up to other areas such as the mail room • Abide by all company or department policies • Perform other duties as assigned by Claims Management

Requirements

• Associate or bachelor’s degree required
• Must possess or have the ability to obtain a notary public license within six months of hire
• Experience working with Microsoft Office products
• Communication and analytical ability at a level to interact with associates, managers, agents and vendors
• Demonstrate team building and coordination skills
• Must possess strong interpersonal skills and the ability to present critical information to Senior Management
• Ability to manage multiple priorities and work independently
• Must meet company guidelines for attendance and punctuality and professional appearance/decorum

Nice To Haves

• Prior office and/or Customer Service experience preferred

Responsibilities

• General handling of claims mail (open, date stamp, scan)
• Send checks with documents by certified mail or overnight for Claims Department
• Order supplies required for the Claims Department
• Maintain and organize Claims Area printers
• Assist in preparing reproductions of documents
• Organizing events as needed
• Perform routine office support tasks as assigned
• Assist any Claim employee who works from home with mail and printed items
• Attend and participate in departmental meetings
• Support, train, develop, and act as a back up to other areas such as the mail room
• Abide by all company or department policies
• Perform other duties as assigned by Claims Management

Benefits

• Opportunities to grow in professional skills and career
• Direct 5% of earnings from each policy sold to organizations that help those in need (Generous Policy)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree