Claims Assistant

TRISTAR RISK MANAGEMENT • Lake Oswego, OR

2d • $18 - $20 • Onsite

About The Position

TRISTAR is seeking a detail-oriented and motivated Claims Assistant to join our Portland team. This is an entry-level position designed for individuals interested in advancing to a Workers’ Compensation Claims Adjuster role in Oregon and/or Washington. If you are a professional communicator who thrives in a fast-paced environment and possesses a strong work ethic, we want to hear from you. Under close supervision, clerical and data-entry tasks are performed to assist in the administration of workers’ compensation claims.

Requirements

• A high school diploma or GED is required.
• Proficient keyboarding skills (type 45 wpm).
• Working knowledge of medical/legal terminology.
• Proficient in Word.
• Ability to follow written and spoken instructions from several individuals.
• Ability to produce accurate and detailed work.
• Excellent verbal and written communication skills.
• Courteous telephone skills.
• Ability to effectively prioritize multiple projects and due dates.
• Ability to work independently, as well as in cooperation with workgroup.

Nice To Haves

• At least six months of experience in workers' compensation claims.
• A Bachelor’s degree is a significant plus.

Responsibilities

• Execute benefit and medical payments on assigned claim files under the direction of the Claims Examiner.
• Maintain comprehensive and accurate documentation of all claim activities within the electronic filing system.
• Draft and distribute official correspondence and manage all outgoing mail and faxes.
• Facilitate the flow of pertinent claim information between clients, legal counsel, medical/rehab providers, and internal staff.
• Manage professional telephonic communications, including call screening and message coordination.
• Managed incoming calls and professional inquiries.
• Perform additional administrative tasks as required to support the claims department.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED