About The Position

The Claims Assistant provides support to claims staff and performs other office tasks depending on the client program. The position is based in Marlton, New Jersey, with a hybrid schedule requiring two days in the office. It offers an opportunity to enter the field without prior experience and develop a professional career through increasing responsibilities and promotional growth opportunities.

Requirements

  • High school diploma or GED.
  • Clear and conceptual thinking ability; sound judgment, troubleshooting, problem-solving, analysis, and discretion.
  • Ability to handle work-related stress, manage multiple priorities simultaneously, and meet deadlines.
  • Computer keyboarding ability.
  • Hearing, vision, and talking abilities.

Responsibilities

  • Set up and enter new claims into the claims management system.
  • Input and review notes and diaries in the claims management system as instructed.
  • Process payments.
  • Process mail and handle filing, faxing, and photocopying.
  • Review, prepare, create, and/or send letters, reports, and forms.
  • Answer and initiate telephone calls, set up medical appointments, and provide customer service as required.
  • Complete other assigned activities and projects, including preparing and distributing computer reports.

Benefits

  • Flexible work schedule.
  • Referral incentive program.
  • Career development and promotional growth opportunities.
  • Medical, dental, and vision benefits.
  • 401(k) and matching.
  • Paid time off (PTO).
  • Disability and life insurance.
  • Employee assistance program.
  • Flexible spending or health savings account.
  • Additional voluntary benefits.
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