Claims Assistant

Texas Farm Bureau and Affiliated Companies • Lubbock, TX

97d • Onsite

About The Position

This position is responsible for assisting the District Claims Managers and Regional Claims Manager providing support for their respective districts and region. This position is also responsible for assisting and supporting Claims Representatives in coordinating workflow in all offices.

Requirements

• High school diploma or equivalent.
• Strong problem solving abilities.
• Ability and willingness to learn and extend skills.
• Strong oral and written communication skills.
• Proficient in use of Microsoft Office software required for this job.
• Willing to travel as required.

Responsibilities

• Answer and direct phone calls to the appropriate personnel.
• Set-up and input information for all new and miscellaneous commercial lines claims in the Electronic Loss Notice system.
• Update IRS records by posting all payments to doctors, hospitals, repairmen, attorneys, etc. or 1099 files.
• Create records on Claims Master files from total loss evaluations provided by Claims Representatives.
• Record salvage payment, close salvage files, and assist the Physical Damage Supervisors on individual file problems.
• Assist the Legal department as needed by opening suits, sending files to defense attorneys, uploading documents to the file, paying invoices, issuing settlement checks, and closing suits.
• Prepare, print, or request affidavits for certified policies, as requested.
• Prepare recovery memos and forward to the Waco State Office for posting to the General Ledger in the Claims system.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED