Claims Assistant II - National Document Team (Legal Claims Support)

Intact FC • Toronto, ON

7d • Hybrid

About The Position

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well. Salary range (but not limited to): 43,600 - 53,200 About the role We’re looking for someone to join our growing team as a Claims Assistant II, Legal Support in our National Document Team. This team will be responsible for gathering, vetting and renaming documents from claims and transferring to the legal team. As a Claims Assistant II, you will be responsible for providing administrative support to our Claims and Legal teams. This is a multi-line role, offering opportunity to interface with a wide variety of centers of excellence within the operation. You will provide quality service and ensure prompt and professional execution of your duties, in line with Corporate policies and standards.

Requirements

• High School or College Diploma including business/administration training or any combination of equivalent education and experience.
• 3 months or more of related work experience within an administrative or clerical function
• Exceptional time management and detail oriented abilities at a superior level
• High attention to detail with accuracy and volume of work completed
• Effective communications skills with an emphasis on ability to adhere to deadlines and meet SLA
• Strong computer skills or training with standard office applications
• At a high level, ability to identify, interpret and organize documents
• Ability to multi-task and understand prioritization within a fast pace environment

Responsibilities

• Responsible to access relevant claims systems to retrieve documents
• Vet, organize and rename documents to save them into the legal document management system for the review of the legal team
• Remove duplication of document(s) if applicable
• Communicate with claims and legal team members when documents are ready for review
• Adhere and meet service level agreements
• Identify process improvements to management

Benefits

• performance-led financial rewards
• support
• opportunities
• workplace adjustments (accommodations)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees