Claims and Incident Manager

Target Hospitality • The Woodlands, TX

7d • Onsite

About The Position

An Incident Claims Manager oversees the end-to-end processing of insurance claims, ensuring they are handled efficiently, accurately, and in compliance with legal standards. They lead teams to investigate, evaluate, and resolve claims, often focusing on high-risk areas like liability, property damage, or cyber incidents to mitigate financial exposure and ensure fair settlements.

Requirements

• 5–10+ years in claims handling, specifically in general liability or bodily injury.
• Some college, or a related field, often with professional certifications like AIC (Associate in Claims) or ARM (Associate in Risk Management).
• Strong negotiation, analytical, and communication skills are essential.
• Familiarity with claims management software (HSI, Concentra, etc.)

Responsibilities

• Evaluating and documenting accidents, safety incidents, or security breaches.
• Reviewing coverage, assessing damages, and determining liability for insurance claims.
• Supervising claims staff, assigning tasks, and providing guidance.
• Coordinating with legal counsel on high-exposure claims and potential lawsuits.
• Analyzing claim trends to develop strategies that minimize future risk.
• Managing relationships with third-party administrators (TPAs) and other service providers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree