Claims Analyst

TEKsystems•Tempe, AZ

3d•$28 - $38•Hybrid

About The Position

The Claims Analyst is responsible for monitoring the claims process and directing the work flow in the Claims Department. This position serves as the subject matter expert for their team updates written procedures, analyzes loans for financial recovery, and assists staff with complex cases, plans for sub-servicing transfers, reviews departmental performance and assists with departmental meetings.

Requirements

Must be very strong in Excel and have used Vlookup and Pivot Tables on a consistent daily basis. Most of the work is done using excel and is manual in nature.
Working knowledge of the Black Knight MSP servicing system
Working knowledge of MS Outlook, Word, Excel, Power Point, and ability to learn industry related systems
Excellent time management skills
Working knowledge with Microsoft Office, spreadsheets and software applications
Strong analytical skills
Excellent verbal and written communication skills
Detail oriented with ability to successfully manage multiple priorities
Able to work in fast paced environment with the ability to meet deadlines
Self-motivated with ability to work under timelines without direct supervision
Ability to work effectively without close supervision and be a self-starter

Nice To Haves

MSP
Black Knight
Investor Claims
Insurer Claims
Fannie Mae
Freddie Mac
Default Claims
Defailt Claim Filing
Default Accounting
Loss Analysis
Default Servicing
Corporate Advance
Escrow
FNMA
FHLMC
Risk Management
Controls
investor reporting

Responsibilities

Monitors Investor/Insurer timeline requirements for additional recovery review
Assists in training team members on the claims process and procedures
Reviews department performance; assists with regular department meetings
Adheres to GSE, FHA, VA, PMI, investor, insurer and master servicer guidelines, rules and regulations, as well as local/federal laws
Manages conveyances and claims; analyze loans for final reconciliation; oversee filing of supplemental claims
Manages and monitors performance of vendors; makes recommendations for change as needed; monitors and reviews vendor payments timely
Identifies opportunities for cost and risk reduction, efficiency gains, and enhanced levels of service
Analyzes trends in team work product to identify and implement process improvement
Performs ongoing monitoring of key indicators to detect and research unexplained variances which may be indicative of quality control issues
Interprets regulatory requirements and investor guidelines to identify opportunities, and manage a tracking and reporting mechanism to periodically communicate results
Develops best practices to resolve deficiencies and meet regulatory compliance
Remains current on policy and regulatory changes to maintain subject matter expertise
Where quality control deficiencies arise, helps assess root causes, corrective actions needed, accountable parties, and corrective action timelines by working directly with senior leadership and business control management
Creates reporting strategies to support management; tracks department activity for government portfolio and provides daily/monthly reporting to management and clients
Works with Risk Management department in providing all required data for analysis
Develops and maintain quality procedures and measures for the government portfolio to ensure appropriate documentation is in place
Assists the team by filing Claims when necessary
Appropriately assess risk when business decisions are made, including but not limited to compliance and operational risk. Demonstrate consideration for