Claims Analyst

Odyssey Group•Stamford, CT

About The Position

The Claims Analyst supports the claims organization by handling transactional claims activities and performing basic coverage review under supervision. The analyst will develop foundational knowledge of insurance policies, claims processes, and regulatory requirements while ensuring timely and accurate claim handling.

Requirements

Bachelor’s degree (or equivalent college education) in any field
No prior claims or insurance experience required
Strong attention to detail and organizational skills
Ability to follow structured processes and guidelines
Proficiency (Microsoft Office Product Suite)
Clear written and verbal communication skills
Willingness to learn and apply insurance and claims concepts

Responsibilities

Review and process low‑complexity claims in accordance with internal procedures and policy guidelines
Perform minor coverage analysis using predefined rules and templates
Input, update, and maintain accurate claim data in claims management systems
Handle routine claim transactions such as documentation review, correspondence, and status updates
Communicate professionally with internal teams, vendors, and other stakeholders regarding claim status
Identify missing information and follow established procedures to request documentation
Ensure claims are handled in compliance with company standards, service timelines, and regulatory requirements
Escalate exceptions, discrepancies, or potential issues to senior team members or supervisors
Participate in initial and ongoing training to build claims knowledge and technical skills