Claims Analyst 1

Berkshire Hathaway Energy • Las Vegas, NV

19h • Onsite

About The Position

Promotes customer service while investigating and resolving claims against the company in a fair and equitable manner, minimizing financial loss to the company. Investigates and pursues claims against other parties who have damaged company property and maximize financial recoveries in a fair and equitable manner.

Requirements

• High school diploma or related certifications and one year of related work experience.
• Demonstrated knowledge of claims management software
• Experience in claims subrogation
• An understanding of claim investigation, assembling and organizing data in order to analyze the claim.
• A familiarity with utility delivery functions and objectives, including distribution construction and repair methods, tracking and costing systems.
• A familiarity with laws and industry regulations and practices relating to distribution facilities placement and liability for damage to these facilities.
• Effective oral and written communication skills, including presentation skills.
• Effective interpersonal skills and customer relationship skills.
• Effective analytical, problem-solving and decision-making skills.
• Ability to prioritize and handle multiple tasks and projects concurrently.
• Demonstrated ability to meet goals and produce desired results.
• Proficiency with Microsoft computer applications including Word, Excel and Access.
• Promotes teamwork and operates well in a rapidly changing business environment.

Responsibilities

• Investigates facts and circumstances surrounding each claim incident.
• Organizes and maintains an electronic file and works to develop methods and tactics consistent with department and company policy.
• Monitors general claims email and voicemail lines; responds to routine requests and forwards other requests to the appropriate party; provides claims billing supporting data to responsible party insurance carriers, obtains police department reports; submits small claims filings, report SR-1 to DMV.
• Responds to customer and claimant inquiries in a timely and professional manner.
• Works collectively with others in the Claim Department.
• Develops working relationships with company personnel and outside parties to facilitate the timely resolution of pending claims.
• Ensures all compliance aspects of position are known and followed; understands and complies with all policies, codes and regulations applicable to position and company.
• Participates in additional professional industry learning and development as the role develops.
• Performs related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED