Claims Advocate

CAC GroupDenver, CO

About The Position

Our Legal & Claims Practice is comprised of widely-respected industry experts who work in tandem with CAC’s brokers to provide expertly-constructed insurance. As a Claims Advocate, you will proactively manage claims and achieve favorable claim resolutions for clients of CAC’s Financial Lines, Cyber, and Transactional Liability Practices, to include the following lines of coverage: public and private D&O, E&O, employment practices, cyber, fiduciary, crime, kidnap and ransom, and representations and warranties.

Requirements

  • Bachelor’s Degree required (paralegal certification is beneficial)
  • 5-10 years relevant work experience required
  • Strong multitasking, organizational, and time management skills
  • Strong communication and relationship management skills
  • Strong analytical skills
  • Ability to engage with and present confidently to clients and prospects, as well as internally
  • Ability to identify client needs and provide solutions to address those needs
  • Ability to set realistic client expectations and deliver in a time-sensitive environment
  • Strong expertise in Microsoft Office applications including Outlook, Excel, Word, and PowerPoint
  • High level of professionalism and confidentiality

Nice To Haves

  • paralegal certification is beneficial

Responsibilities

  • Provide coverage and wording advice to clients and brokers as appropriate
  • Timely and accurately report new claims and circumstances while proactively identifying potential coverage issues that may impact resolution
  • Assist with obtaining insurer consent for counsel and settlements
  • Assist with analysis of reservation-of-rights letters from insurers and drafting of coverage arguments
  • Facilitate client meetings and conference calls with insurers
  • Advocate aggressively on clients’ behalf when coverage disputes arise
  • Leverage business relationships and deploy CAC executive leadership as necessary
  • Maintain up-to-date records, including online file maintenance
  • Work closely with producers and broking colleagues to provide claim information for business renewals, client presentations and RFPs
  • Develop and maintain strong working relationships with clients and insurer claim representatives
  • Participate and present in RFPs for prospective clients
  • Author and edit white papers and publications for clients
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