Claims Advisor, Casualty

Desjardins • Aurora, CO

1d • Onsite

About The Position

As a Claims Advisor, Casualty, you help serve and maintain business relationships with members and clients for all claims. You handle property insurance claims, property damage liability and bodily injury claims of various complexities. You investigate and approve claims. You solve problems using your analytical skills and extensive discipline-specific knowledge. You draw on your sound decision-making to develop solutions, negotiate claims settlements and enter into agreements with members, clients, third parties and others. You advise and assist clients, represent Desjardins and enter the organization into important agreements with clients. Interpersonal savvy is therefore essential.

Requirements

• Bachelor's degree in a related field
• A minimum of three years of claims experience
• Advanced proficiency of English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
• Availability to travel up to 3.5 hours within the territory between Toronto and London, Ontario
• Must have a valid driver's license

Nice To Haves

• Other combinations of qualifications and relevant experience may be considered

Responsibilities

• Conduct investigations and inspections to assess damage, estimate costs and market value, and produce and review reports and other documents to determine settlement amounts
• Analyze medical, financial and job information and determine eligibility for benefits based on statutory criteria
• Settle claims in accordance with the organization’s standards, policies and quality commitments as well as the contract terms. Meet deadlines to ensure client satisfaction and avoid penalties
• Negotiate with all parties involved to ensure smooth claims processing.

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level