Claims Administrative Assistant

Alfa Insurance•Montgomery, AL

5d•Onsite

About The Position

Alfa Insurance® is an A-rated insurance carrier offering an excellent array of auto, home, life, farm, and business insurance products. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states. Working as a Claims Administrative Assistant II for Alfa Insurance® offers a remarkable opportunity that extends beyond performing administrative tasks for the claims manager. It entails joining a revered company built on principles of faith, family, community, and unwavering integrity. By becoming a member of the Alfa family, you can uncover your true purpose and actively contribute to enhancing the lives of our valued policyholders and making a positive impact in your community. The Claims Administrative Assistant position plays a vital role in supporting the Claims department. Responsibilities include processing incoming drafts and mail, handling lawsuits, and preparing and maintaining consolidated reports on claims files and activity. Alfa Insurance prides itself on delivering on its promise to customers, with its Claims department boasting a 94% satisfaction rating, working hard to help customers get back on their feet as quickly as possible.

Requirements

High School diploma required.
Computer, telephone, customer service, and general clerical skills.
Excellent interpersonal, written, and oral communication skills.
Proficient in Microsoft Word, Excel, and PowerPoint.
Strong attention to detail and deadlines.
Able to work without daily supervision

Responsibilities

Assist in efficient operation of Subrogation Recovery Unit by processing subrogation proceeds and communications on a timely basis.
Facilitate subrogation recoveries by providing accurate collection processes and information via communications with entities such as insurance companies, attorneys and adjusters.
Facilitate subrogation recoveries by maintaining and asserting accurate workflows from Alfa’s claim staff to the appropriate and most efficient avenue of recovery, including assignments to attorneys, arbitration and collection agencies.
Maintain records of incoming receivables to assure accurate and efficient accounting of subrogation proceeds.
Perform administrative tasks for the claim’s manager; perform general office functions and related tasks as required.

Benefits

Opportunity for annual performance bonus
Discounts on your auto insurance (underwriting approval required)
Health, dental, supplemental cancer, vision insurance and 401(k) plan
Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires
Short-term and long-term disability
Flexible Healthcare and Childcare spending accounts for tax savings
Opportunities for advancement
Continuous training and support throughout your career with Alfa
College tuition discounts at various colleges in Alabama
Fitness center
Onsite cafeteria