Claims Adjuster

Gallagher•Rolling Meadows, IL

9d•Hybrid

About The Position

Gallagher Bassett is seeking an entry-level Fast Track Liability Claims Adjuster to investigate, evaluate, and resolve Fast Track Commercial General Liability claims. The role applies claims management experience and analytical skills to assess exposure, determine an appropriate course of action, and bring claims to resolution. The adjuster communicates with parties involved in the claim process, provides empathetic customer service to claimants on behalf of clients, and works with clients to improve claims management solutions. Claims must be handled in accordance with client and corporate policies and procedures, accepted industry practices, and applicable statutory, regulatory, and ethical requirements. The adjuster is expected to document and communicate claim activity promptly and efficiently. Adjuster licenses are not required at hire, but the selected candidate must be willing to obtain the appropriate licenses within a specified timeframe. The position is hybrid, with two to three in-office days per week for candidates who live within commuting distance of St. Peters, Missouri; Downers Grove, Illinois; or Carrollton, Texas. Gallagher describes its workplace as collaborative and people-first and offers competitive compensation, benefits, and career development opportunities.

Requirements

High school diploma.
Minimum of 3 years of related claims experience.
Appropriate licensing and/or certification in all states in which claims are handled; licenses are not required upon hire, but the candidate must be willing to obtain them within a specified timeframe.
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.
Customer service experience.

Nice To Haves

Bachelor's degree.
Strong customer service experience.

Responsibilities

Investigate, evaluate, and resolve Fast Track Commercial General Liability claims.
Analyze claims exposure, plan an appropriate course of action, and make informed decisions to resolve claims.
Communicate with parties involved in the claims process to support effective communication and resolution.
Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
Handle claims according to client and corporate policies, procedures, accepted industry practices, and statutory, regulatory, and ethical requirements.
Document and communicate claim activity promptly and efficiently.
Partner with clients to deliver solutions and enhance the claims management process.
Think critically, solve problems, and plan and prioritize activities to serve clients effectively.