Claims Adjuster- Orlando, FL

UNIVISTA HOLDINGS LLC•Casselberry, FL

88d•$45,000 - $65,000•Onsite

About The Position

Loyalty MGA is looking for experienced Bilingual Auto Insurance Adjusters to join our team onsite. This role is ideal for professionals seeking to advance their careers in a dynamic and supportive environment. We are a fast-growing, bilingual insurance agency serving clients across Florida and Texas! Our team helps families and businesses protect what matters most — through auto, home, life, and commercial insurance solutions built around each client’s needs. We are not your average insurance agency. We invest in our people, recognize performance, and create real paths for growth — from your first day in the office to owning your own location. If you are bilingual, driven, and want a career that rewards your work, you have found the right team.

Requirements

High School Diploma or G.E.D.
6 months of claims handling or intake experience.
Bilingual in English and Spanish is required.
Active insurance adjuster’s license preferred; must obtain and maintain as needed.
Strong customer service and communication skills.
Basic proficiency in Microsoft Office.
Hold a valid all lines 6-20 license
Strong problem-solving skills with a focus on delivering timely and effective resolutions to customer issues.
Strong organizational and time management skills to handle multiple tasks efficiently.
Professional, energetic, and ability to thrive in a fast-paced environment and adapt to changing priorities.
Excellent verbal and written communication skills.
Ability to articulate solutions clearly and concisely.

Nice To Haves

Bachelor's degree in business, or related field preferred.

Responsibilities

Investigate and assess auto insurance claims across various segments, including Bodily Injury, Personal Injury Protection, Property Damage, Payment Adjustment, Appraisal, and Special Investigation Units.
Determine coverage, valuation, and exposure for claims.
Resolve claims efficiently and fairly.
Collect and analyze statements from involved parties.
Maintain accurate claim reserves.
Provide exceptional customer service to both internal and external stakeholders.
Negotiate settlements with claimants or their representatives, ensuring fair and equitable agreements.
Adhere to ethical standards and guidelines while handling claims and interacting with stakeholders.