Claims Adjuster Trainee

Allstate • USA - CO (Remote), TX

2d • $23 - $30 • Remote

About The Position

National General Insurance is currently hiring for an auto Telephone Claims Adjuster Trainee. The Claims Inside Auto Trainee is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority. The Claims Adjuster Trainee role is for our West Coast claims team. Candidates must be available to work Monday through Friday 8am to 5pm Pacific Time. Launch your claims career by learning how to investigate, analyze, and make meaningful decisions that help people when it matters most. This trainee role offers hands-on learning, support, and the opportunity to build a strong foundation in auto claims.

Requirements

• As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment.
• Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team.
• By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.
• Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

Nice To Haves

• Analytical Thinking
• Customer Centricity
• Customer Relationship Building
• Customer Service
• Learning Agility
• Process Oriented
• Results-Oriented
• Time Management

Responsibilities

• Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Applies a basic understanding of systems and technology used within the company
• Partners to determine subrogation or fraud potential and how to handle
• Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Begins recognizing and identifying body parts of a vehicle and other potential property damage

Benefits

• Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
• When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating.
• Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed