Claims Adjuster Trainee

Allstate•Ontario Ng, NY

1d•Onsite

About The Position

National General Insurance is currently hiring for an auto Telephone Claims Adjuster Trainee. Candidates must be able to work in-office at our Ontario, California location. The Claims Inside Auto Trainee is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority. Launch your claims career by learning how to investigate, analyze, and make meaningful decisions that help people when it matters most. This trainee role offers hands-on learning, support, and the opportunity to build a strong foundation in auto claims.

Requirements

Must be able to work in-office at our Ontario, California location.
As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment.
Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team.
Analytical Thinking
Customer Centricity
Customer Relationship Building
Customer Service
Learning Agility
Process Oriented
Results-Oriented
Time Management
Authorization to work in the United States

Responsibilities

Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
Identifies customer needs and works to meet those needs using appropriate customer service skills
Applies a basic understanding of systems and technology used within the company
Partners to determine subrogation or fraud potential and how to handle
Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
Begins recognizing and identifying body parts of a vehicle and other potential property damage