Claims Adjuster Trainee - North Carolina
About The Position
The Claims Inside Auto Trainee Analyst II is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority. We are seeking motivated individuals to begin a rewarding career in the insurance industry as Claims Adjuster Trainees! In this role, you’ll be responsible for investigating and verifying the details of automobile accidents, including obtaining police reports, collecting witness statements, confirming coverage, and determining liability. The ideal candidates are detail-oriented, enjoy investigative work, and are passionate about helping others navigate challenging situations. This is an in-office position located at either our Charlotte or Winston-Salem, NC offices, with the next training class starting in June.
Requirements
- Detail-oriented
- Enjoy investigative work
- Passionate about helping others navigate challenging situations
- Authorization to work in the United States
Nice To Haves
- Automobile Accidents
- Call Center
- Customer Service
- De-Escalation
- Detail-Oriented
- Insurance Industry
- Insurance Policies
- Investigative Thinking
- Multitasking
- Negotiation
- Stress Management
Responsibilities
- Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
- Identifies customer needs and works to meet those needs using appropriate customer service skills
- Applies a basic understanding of systems and technology used within the company
- Partners to determine subrogation or fraud potential and how to handle
- Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
- Begins recognizing and identifying body parts of a vehicle and other potential property damage
Benefits
- Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement for eligible remote workers
- Opportunity to challenge the status quo
- Opportunity to shape the future of protection
- Support for causes that mean the most to you
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
