Claims Account Specialist

Diversified Benefit Services • Hartland, WI

15d • Onsite

About The Position

We are hiring a Claims Account Specialist to manage the day-to-day administration of pre-tax benefit plans for an assigned group of clients. This is a high-volume, detail-driven role where financial accuracy, process discipline, and service excellence are critical.

Requirements

• Proven ability to deliver high-level customer service
• Strong organizational skills with exceptional attention to detail
• Analytical thinking and sound problem-solving ability
• Basic math/accounting competency
• Ability to multi-task effectively in a fast-paced environment
• Professional communication and interpersonal skills
• Flexibility and ability to shift priorities quickly
• Proficiency in Microsoft Office 365, including Excel
• Strong technical aptitude and ability to learn new systems

Nice To Haves

• Experience in Client Relations
• Experience in Accounts Payable
• Experience in Accounts Receivable
• Experience in Payroll Processing
• Experience in Banking Operations
• Experience in HR
• Experience in Employee Benefits
• Experience in Insurance Claims
• Accounts Payable (AP)
• Accounts Receivable (AR)
• Payroll processing
• Banking or financial operations
• Human Resources administration
• Employee benefits administration
• Insurance claims processing
• TPA or carrier environments

Responsibilities

• Processing high volumes of benefit claims with precision
• Issuing reimbursements and ensuring financial accuracy
• Managing enrollments, eligibility updates, and payroll-related status changes
• Administering FSA, HRA, ICHRA, HSA, and other customized benefit plans
• Responding to client and participant inquiries professionally and efficiently
• Implementing plan setups and processing plan changes
• Maintaining compliance and documentation standards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed