Claims Account Administrator

Axis Insurance Managers IncVancouver, BC
CA$45,000 - CA$50,000Onsite

About The Position

Axis Insurance Managers Inc. is seeking a Claims Account Administrator who is passionate about providing excellent service and making a positive impact. This role involves reporting new claims, liaising with insurers, managing claim details in Epic, and assisting with quality control. The ideal candidate is a proactive, detail-oriented individual who excels at relationship building and time management.

Requirements

  • 1-3 years' experience in a corporate administrative/claims role, consistently meeting internal core competencies
  • General Insurance Salesperson Level 1 license through the Insurance Council of British Columbia or equivalent license in the individual’s provinces as required
  • Insurance industry experience, considered an asset
  • Post Secondary Degree, considered an asset
  • Experience using Epic broker management system, considered an asset

Nice To Haves

  • CAIB, CIP, CRM or other insurance designations, an asset
  • Post Secondary Degree, considered an asset
  • Experience using EPIC broker management system, considered an asset

Responsibilities

  • Reporting new claims to insurers
  • Following up with insurers on closing notices
  • Entering new claims into Epic
  • Attaching updates of claims into Epic
  • Liaising regularly with insurers to request claim statements and log details into Epic
  • Running monthly reports to track loss ratios with various insurers
  • Notifying the Claims Manager of any large losses or circumstances that could lead to a large loss
  • Assisting with internal quality control reviews
  • Other duties, as required

Benefits

  • Team-building activities
  • Contests and giveaways
  • Holiday parties
  • Virtual/in-person social events
  • Career potential & leadership opportunities
  • Training and mentoring
  • Competitive Employee Benefits Plan
  • Medical coverage
  • Dental coverage
  • Long-term disability coverage
  • AD&D coverage
  • Critical illness coverage
  • EAP
  • Life insurance coverage
  • Competitive vacation time
  • Flex work options
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service