About The Position

RLI is a specialty insurance company that helps customers navigate the world of insurance and risk. For more than a half century, we’ve been helping people and companies safeguard their assets through our innovative portfolio of property and casualty coverages and surety products. We’re not what you’d expect from a typical insurance company. From our products to our business model, our culture to our results — we’re different. Our remarkable people. Our people are among the smartest and most knowledgeable in the business. They are experts at building relationships that last with our brokers and customers by providing outstanding service and creating ideal coverages with competitive premiums. Our underwriting focus. We seek underserved niches in the marketplace and provide coverages that meet very specific needs. We eliminate unnecessary bureaucracy, give our underwriters authority and share the profits. Our entrepreneurial culture. At RLI, we’ve created a business model that works: hire smart, ethical people, make them owners of the business, and give them the freedom to succeed. Our employees are encouraged to seek out opportunities, make things happen and do the unexpected.

Requirements

  • Typically requires a bachelor’s degree and 6+ years of relevant legal or technical claims experience.
  • Experience handling large exposure third-party liability claims on a primary/excess basis is preferable.
  • Significant experience in effective handling of policy limit demands in states such as Florida, Texas and California.
  • Must be able to excel in a fast-paced environment with little supervision.
  • Effectively work with primary carriers and defense counsel and understand umbrella/excess handling and management of outside counsel.
  • Ideal candidate will have superior working knowledge of Florida, California, New York and Texas case law, statutes and procedures impacting the handling and value of liability claims.
  • Ability to use analytical methods in complex claim processes to find workable solutions.
  • Ability to generate innovative solutions within the claims department.
  • Ability to communicate findings and recommendations to internal and external contacts on claim matters.

Responsibilities

  • Proactively handle Personal Umbrella Liability claims (auto, premises and personal liability) with a detailed focus on claim investigation, evaluation, and monitoring of primary carrier activity to achieve optimum results.
  • Effectively investigate and analyze complex coverage issues and write coverage letters as appropriate.
  • Complete timely and thorough investigations into liability and damages for early exposure recognition.
  • Focus on claims resolution with timely and effective liability investigations and damage evaluations and reserve setting.
  • Handle claims in accordance with RLI's Best Practices.

Benefits

  • Annual bonus plans
  • Employee stock ownership plan (ESOP)
  • 401(k) — automatic 3% company contribution
  • Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
  • Paid time off (PTO) and holidays
  • Paid volunteer time off (VTO) to support our communities
  • Parental and family care leave
  • Flexible & hybrid work arrangements
  • Fitness center discounts and free virtual fitness platform
  • Employee assistance program
  • Comprehensive medical, dental and vision benefits
  • Flexible spending and health savings accounts
  • 2x base salary for group life and AD&D insurance
  • Voluntary life, critical illness, & accident insurance for purchase
  • Short-term and long-term disability benefits
  • Training & certification opportunities
  • Tuition reimbursement
  • Education bonuses
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