Claim Advisor Auto
About The Position
Our team is growing, and we are actively looking to hire Claim Advisor, Auto. To meet our customers' needs, your work week will be Monday to Friday 8:30am to 4:30pm. Note: work hours depend on the needs of the department. Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process. This job posting is for a current open role within the organization.
Requirements
- Minimum high school education or equivalent
- 3 - 5 years of customer service experience
- Knowledge in understanding and interpreting policies
- Commitment to providing outstanding customer service
- Proficient keyboard skills and computer literacy
Nice To Haves
- Previous auto adjuster experience preferred
- Enrolled in (or willing to enroll in) CIP designation
- Fluency in other languages, is a strong asset
Responsibilities
- Review insurance policy and coverages
- Investigate complex automobile claims (i.e.: impaired, unlisted operator or non-drivable) and determine coverage and liability
- Settle claims in accordance with organization’s policies and practices.
- Required to collaborate with the customer, service suppliers (i.e. towing, repair shops), other insurance companies and law enforcement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
