IN-CRC-Civil Rights Specialist

Inteletech Global•Indianapolis, IN

12h•Onsite

About The Position

The Civil Rights Specialist reviews assigned civil rights cases using established regulations and procedures, analyzes complaints and evidence, and makes recommendations regarding probable cause and case disposition. The position operates within defined guidance, referring deviations to a supervisor and discussing unusual problems as needed. The employee may make timely judgments in the supervisor’s absence, and work is reviewed for technical accuracy and adherence to instructions. The role includes investigating complaints involving areas covered by Indiana civil rights law, assessing whether cases are suitable for mediation, conducting conciliation, negotiating settlements in the public interest, and monitoring compliance with agreements. The specialist also maintains case records and activity statistics, helps educate the public about civil rights laws and the Commission’s work, and may occasionally testify at hearings. The position requires managing a substantial caseload in a fast-paced environment while maintaining confidentiality, neutrality, and effective working relationships. The position is onsite in Indiana, Monday through Friday, for 7.5 hours per day. The stated schedule options are 8:00 a.m.–4:30 p.m., 8:30 a.m.–5:00 p.m., or 9:00 a.m.–5:30 p.m., depending on the candidate’s preference and operational needs. Up to 10% field travel may be required.

Requirements

Four years of full-time professional experience in affirmative action, business administration, civil rights, labor relations, law, public administration, public relations, social services, workforce development, or related experience; accredited college training in specified fields may substitute year for year.
Thorough knowledge of and ability to interpret and apply the Indiana Civil Rights Law, Commission rules and regulations, HUD and EEOC rules and regulations, and relevant court decisions.
Specialized knowledge of civil rights principles, practices, and past and current trends at the state and national levels.
Ability to secure and analyze data and testimony relevant to employment, housing, credit, public accommodation, and education matters under Indiana civil rights law.
Ability to conduct difficult and involved investigations and make recommendations regarding disposition.
Ability to facilitate good-faith negotiations with difficult individuals to reach agreements in the interests of the involved parties and the public good.
Ability to understand legal concepts and relate prior decisions to specific cases.
Ability to counsel individuals making inquiries about civil rights complaints and assist them in filing complaints.
Ability to maintain confidentiality and neutrality.
Strong analytical and writing ability to assess complex information and communicate findings clearly.
Exceptional organizational skills and ability to manage a heavy caseload in a fast-paced environment.
Ability to perform essential functions with or without reasonable accommodation.
Ability to work onsite Monday through Friday, 7.5 hours per day, on one of the listed schedule options.
Acceptance of up to 10% field travel, if required.

Nice To Haves

Background in law and/or legal coursework.
At least two years of experience reviewing civil rights cases, drafting agreements, and making recommendations.
At least two years of experience interviewing complainants, respondents, and witnesses.
Paralegal certification or graduate legal education and training.
Accredited college training in the listed subject areas as a substitute for the required experience.

Responsibilities

Review assigned cases and apply standardized regulations and procedures; refer deviations to a supervisor.
Analyze civil rights complaints and relevant information to identify legal issues and recommend whether probable cause exists.
Conduct and analyze interviews with complainants, respondents, and witnesses.
Prepare written investigation summaries and concise case analyses documenting relevant facts, interviews, observations, violations or non-violations, and conclusions.
Draft consent agreements and make recommendations regarding case disposition.
Conduct mandatory conciliation attempts following probable-cause findings and facilitate mediation where appropriate.
Conduct conciliation conferences and negotiate settlements of civil rights disputes with the public interest in mind.
Monitor compliance with consent agreements through onsite assessments and/or review of compliance reports.
Maintain monthly statistics on mediation, conciliation, and compliance activities.
Maintain and update case-file records.
Counsel people making inquiries to the Commission about civil rights complaints and assist them with filing complaints.
Build effective working relationships with coworkers, clients, and the public; provide education and training about civil rights laws and ICRC’s work.
Participate in ICRC-affiliated public outreach and education events.
May testify at evidentiary and appeal hearings.
Manage a substantial caseload, prioritize tasks, and adapt to changing operational needs.