Civil Rights Case Manager

UMBC • Baltimore, MD

1d • $77,000 - $87,000 • Hybrid

About The Position

The Office of Equity and Civil Rights is responsible for providing, promoting and coordinating the university's core values of inclusive excellence, equity and diversity and ensuring university compliance with non-discrimination laws, regulations and policies. The Civil Rights Case Manager will provide supportive and administrative leadership to support UMBC's Office of Equity and Civil Rights (ECR). The Civil Rights Case Manager will have primary responsibilities for case intake and management. This position requires the ability to work with confidential and highly sensitive information and maintain confidentiality in compliance with university policies, procedures, and federal and state laws/regulations.

Requirements

• Bachelor's degree preferably in social work, psychology or related field.
• At least (1) year of experience working in Title IX and/or other civil rights related field.
• Demonstrated knowledge of civil rights/equal opportunity and other relevant laws such as Title VI, Title VII, Title IX, Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, Clery Act, and VAWA.
• Proficiency with Microsoft Office and case management systems (e.g., Advocate, Maxient).
• Strong administrative skills to include the ability to track case progression, meet established timelines, maintain accurate and detailed records, and follow-up as needed.
• Excellent written and verbal communication skills with a strong attention to detail, organization, and project management.
• Keen interpersonal skills, cultural awareness, and sensitivity to interact, collaborate, establish rapport, and maintain productive working relationships with students, faculty, administrators, and staff who may be dealing with trauma and/or in crisis.
• Demonstrated ability to work with highly sensitive and private topics in a professional, confidential, unbiased, and trauma-informed manner.
• Demonstrated ability to share ideas, to be open to the ideas of others, and to work toward university and division goals and interests to include a demonstrated interest in fostering inclusive excellence.

Nice To Haves

• Prior experience as a Title IX/EEO Coordinator, investigator, or decision-maker in a higher education setting is preferred.
• Experience in mediation/conflict resolution/restorative practices concepts, models, and/or principles is highly desirable.

Responsibilities

• Provide supportive and administrative leadership to support UMBC's Office of Equity and Civil Rights (ECR).
• Have primary responsibilities for case intake and management.
• Work with confidential and highly sensitive information and maintain confidentiality in compliance with university policies, procedures, and federal and state laws/regulations.
• Coordinate closely with the Senior Case Manager/Deputy Title IX Coordinator and/or the AVP for Equity and Civil Rights/Title IX Coordinator to conduct initial assessments of all reports of sexual misconduct, discrimination, and harassment and conduct intakes with individuals who make a report and/or disclosure.
• Serve as the primary resource for managing and ensuring all parties, including students, faculty, and staff, have access to the appropriate supportive measures and campus and/or community resources.
• Coordinate the follow up and monitoring of individuals for any additional supportive measures or resource referrals.
• Maintain comprehensive documentation using a case management system and produce relevant data reports as needed.
• Build and maintain relationships with various campus departments, including but not limited to Student Affairs, Counseling Services, Health Services, University Police, Women's, Gender and Equity Center, Academic Departments.
• Provide care and support as students, faculty, and staff navigate the resolution process.

Benefits

• Competitive compensation
• Over 4 weeks of vacation for regular full time roles
• Tuition remission
• Generous Leave (22 Days of Annual Leave, 15 Days of Sick Leave, 15 Holidays, 3 Personal Days)
• 8 credit hours per semester tuition remission
• Tuition remission at UMBC for eligible dependents after two years of FT employment
• Life and disability insurance
• Retirement plans (including the choice of joining the pension plan)
• Professional development opportunities
• Wellness opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level