Civil Process Technician Trainee

County of Orange • Orange County, CA

7d • Onsite

About The Position

The Orange County Sheriff's Department is accepting applications for the Civil Process Technician Trainee position on a continuous basis until the needs of the department are met. This is an entry-level position expected to progress to Civil Process Technician. Incumbents will perform general office services, including customer service and processing legal documents, under close supervision and training. The goal is to uphold public trust through integrity and professionalism. Successful completion of a one-year probation period with satisfactory performance will lead to promotion to Civil Process Technician. The position reports to the Civil Process Supervisor.

Requirements

• Two years of general office clerical experience in customer service skills; experience may be substituted by the completion of 18 semester or 27 quarter units in criminology, political science, business education or a closely related field from an accredited college.
• Or Completion of 700 hours of training from a recognized occupational training program in secretarial sciences, office practices, business education or a closely related field.
• Must not have been convicted of a felony or be on any form of probation.
• Must pass an extensive background investigation.
• Must type 30+ words per minute on a computer keyboard.

Nice To Haves

• Excellent customer service and effective communication skills.
• Ability to follow clear verbal and written directions.
• Ability to follow proper telephone etiquette.
• Ability to perform basic arithmetic operations.
• Ability to understand, interpret, and apply simple procedures, regulations, and directions.
• Ability to multitask, organize, and prioritize daily workload.
• Ability to type and apply advanced keyboarding skills.
• Accuracy in all aspects is critical.
• Ability to communicate effectively with the public and department members in sometimes demanding situations.

Responsibilities

• Respond to inquiries made in person, by phone, electronically, and written requests via search of computer file information to assist the public, attorneys, litigants, and law enforcement officials in a professional and courteous manner.
• Provide customer service at the front counter to various members of the community, advising parties of proper procedures, statutory time limits, and options without providing legal advice.
• Process and distribute a high volume of mail quickly, efficiently, and accurately, including clocking, counting, sorting, and determining case accuracy.
• Receive and examine for validity a wide variety of legal documents at the public counter, via mail, and/or electronic means from attorneys, courts, government agencies, and the general public.
• Perform inquiries in a computer system to locate file numbers and identify case ownership.
• Identify, interpret, and process documents related to bankruptcies, civil bench warrants, claim and order, claim of defendant, claim of exemption, third party claims, process server cases, and various writs of possession.
• Research, interpret, and apply the Code of Civil Procedure, California Sheriff's Civil Procedure Manual, and the Governmental Code to the processing of moderate to complex cases.
• Calendar, monitor, and follow up to ensure legal deadlines are met in the processing of cases.
• Process subpoena and subpoena duces tecum, order of appearance, order to show cause, out of state process, earnings withholding order, and earnings withholding order for support.
• Process earnings withholding modifications and execution garnishment, summons and complaint, summons and petition, and summons unlawful detainer.
• Perform basic financial accounting activities including receiving, verifying, and recording payments.
• Process temporary restraining orders for domestic violence, civil harassment, elder abuse, workplace violence, and juveniles.
• Perform other duties as required.

Benefits

• Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed