Civic Engagement and Outreach Director

Asian Americans Advancing Justice-Atlanta, Inc.•Norcross, GA

1h•$100,000 - $110,000•Hybrid

About The Position

The Civic Engagement and Outreach Director leads the Civic Engagement and Outreach department, overseeing electoral field operations and year-round community relationship building and ensuring that these efforts reinforce one another. During election years, the Director runs the field program from voter targeting through Election Day, including election protection. Year-round, the Director and team build relationships with community associations, faith spaces, businesses, campus groups, community centers, and trusted leaders in Georgia’s diverse ethnic, faith, and language communities. The Director also establishes goals, metrics, and systems to assess the department’s work and results. The role combines community relationship-building with data-driven field operations. The Director develops voter outreach strategies and manages voter contact, registration, canvassing, election protection, volunteers, staff, and community relationship data. The position works closely with Policy and Organizing, Communications, Impact Litigation, Development, and external coalition partners. This position is local to the Metro-Atlanta area, permits working from home, and requires travel as needed to the organization’s office and to meetings and events across Georgia. The candidate must have reliable transportation and be able to work non-traditional hours.

Requirements

At least five years leading field or electoral programs, including at least one full general election cycle in a management role.
Existing relationships in AAPI, Muslim, or immigrant communities in Georgia; ideally, the candidate is a member of one of those communities.
Experience running multi-county programs with seasonal staff.
Hands-on experience with voter targeting, turf cutting, and precinct selection, and a record of improving contact rates across canvassing, phone, and text programs.
A track record of building goals, metrics, and accountability systems and holding a team to them.
Experience hiring, training, and managing staff, canvassers, and volunteers.
Ability to build trust and relationships in new communities and work across departments without territorial friction.
Ability to work non-traditional hours.
Must be local to the Metro-Atlanta area and have access to reliable transportation.
Must be authorized to work in the United States.

Nice To Haves

Proficiency in Korean, Vietnamese, Chinese, Hindi, Urdu, Bengali, or another language spoken in the communities served.
Experience with voter contact tools such as OpenField, VAN, or similar.
Experience designing or running an election protection program.
Familiarity with nonpartisan voter engagement rules for 501(c)(3) organizations.

Responsibilities

Set field strategy for primary and general elections, including voter targets, outreach channels, and languages.
Run voter contact programs, including turf cutting, traditional and soft canvassing, phone and text banking, and in-language mail and literature.
Build and operate voter registration programs, including registration drives at partner sites and community events.
Maintain field program quality control, including canvasser accuracy, data hygiene, and daily contact-rate tracking; adjust tactics to maximize contacts.
Lead election protection planning, including precinct selection, poll monitoring, voter assistance, and coordination with the Impact Litigation Team on voter roll problems and challenges.
Work with Communications on ethnic media outreach, marketing, and messaging during campaign seasons.
Run voter-facing issue surveys during electoral contact with coalition partners and incorporate findings into field tactics.
Deliver an after-action report at the end of every election cycle.
Build and maintain year-round relationships with the ethnic, faith, and language communities served and the institutions that anchor them.
Serve as the organization’s front door for community organizations, businesses, and grassroots leaders; log and follow up on every contact.
Maintain a community map and partner list by community and county, including sites, hosts, and trusted messengers.
Partner with businesses and grassroots leaders on between-election events and pop-ups that introduce the organization’s work.
Explore mutual aid partnerships with key communities.
Identify community leaders for the Georgia Leadership Council and communities for listening sessions in partnership with Policy and Organizing.
Build and manage a year-round volunteer program for electoral and non-electoral engagement.
Recruit, train, and deploy canvassers and election protection volunteers, and engage volunteers between cycles through outreach events and partner activities.
Connect Policy and Organizing with canvassers and volunteers for issue campaigns.
Hire, train, and manage department staff and seasonal canvassers.
Own voter contact and community relationship data and keep it current and usable by other departments.
Set year-round departmental goals, metrics, and guardrails, and report regularly to the Executive Director.
Manage warm handoffs to Policy and Organizing for people seeking deeper involvement and to Development for donor and sponsor prospects.
Coordinate with the Policy and Organizing Director on shared partners so that both departments are aware of their engagement with communities.