City Desk Supervisor

Border States

1d•Onsite

About The Position

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in: Richmond, VA. The City Desk Supervisor leads and supervises the day-to-day operations of the City Desk in promoting sales and technical assistance. Enters orders, fills orders, processes returns, responsible for maintaining a clean, safe and well-stocked City Desk display area, maintains vendor catalogs and price sheets, informs proper departments of “stock outs”, maintains assigned inventory stock locations and responsible for performing the appropriate SAP functions.

Requirements

Minimum of a 2-year business/trade degree preferred or the equivalent in work experience.
Prior supervisory experience with minimum of 3 years of prior warehouse, city desk, and/or sales experience preferred.
Strong knowledge of electrical products or systems preferred.
Ability to read, write, and speak in English preferred.
Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, and SAP software.
Excellent interpersonal, written and verbal communication, reading, and customer service skills are preferred with the ability to effectively plan and organize.
Excellent customer service skills include being competent, accurate, responsive, and engaged.

Responsibilities

Performs the appropriate SAP functions to assure City Desk runs as efficiently and accurately as possible.
Provides customer service functions including, but not limited to, order entry, filling orders, processing returns, expediting, technical assistance, Will Call, and other functions, as needed.
Maintains a clean, safe and well-stocked City Desk display area.
Displays specials and other promotion items to sell.
Maintains vendor catalogs and price sheets.
Informs proper departments of “stock outs”, inventory discrepancies and other inventory problems or concerns.
Maintains assigned inventory stock locations making sure the material that is put away has the correct locator and the shelves are kept neat and orderly.
Receives incoming freight and checks the material for damages and shortages.
Distributes material to the proper stock locations.
Checks and packs material, and fills orders to be delivered to customers.
Participates in the marketing planning and strategizing for Border States product lines, as needed.
Participates in the implementation and success of marketing plans, as required.
Responsible for performing the duties of the City Desk Representative, as needed.
Ensures all batched managed material is labeled accurately and inventoried, as needed.
Assists with receiving, shipping and other warehouse associate functions, as required.
Attends sales meetings as required and keeps current on new products and applications.

Benefits

Health, Dental and Vision Benefits
Accident, Critical Illness, Hospital Indemnity
FSA & HSA
Employee Stock Ownership Plan (ESOP)
Disability Benefits
401(k) Retirement Plan
Life Insurance
Employee Assistance Program
Paid Holidays
Paid Volunteer Time
Personal Leave time
bonuses to their employee-owners upon the achievement of branch and company goals