City Desk Supervisor

Border States•Richmond, VA

1d•Onsite

About The Position

The City Desk Supervisor leads and supervises the day-to-day operations of the City Desk in promoting sales and technical assistance. Enters orders, fills orders, processes returns, responsible for maintaining a clean, safe and well-stocked City Desk display area, maintains vendor catalogs and price sheets, informs proper departments of “stock outs”, maintains assigned inventory stock locations and responsible for performing the appropriate SAP functions. This position will be located in Richmond, VA. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.

Requirements

Minimum of a 2-year business/trade degree preferred or the equivalent in work experience.
Prior supervisory experience with minimum of 3 years of prior warehouse, city desk, and/or sales experience preferred.
Strong knowledge of electrical products or systems preferred.
Ability to read, write, and speak in English preferred.
Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, and SAP software.
Excellent interpersonal, written and verbal communication, reading, and customer service skills are preferred with the ability to effectively plan and organize.
Excellent customer service skills include being competent, accurate, responsive, and engaged.
Lift and carry requirements (weight and frequency): Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%
Lift from Floor to Waist: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Occasionally 76 to 100 lbs. - Occasionally 101 + lbs. - Occasionally
Above Waist Lift: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Occasionally 76 to 100 lbs. - Occasionally 101+ lbs. - Not at all
Unilateral Carry: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Not at all 51 to 75 lbs. - Not at all 76 to 100 lbs. - Not at all 101+ lbs. - Not at all
Bilateral Carry: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Occasionally 76 to 100 lbs. - Not at all 101+ lbs. - Not at all
Physical Activity Frequency at which you would do the following in a typical day:
Sitting (a continuous period of being seated) - Occasionally
Standing (for sustained periods of time) - Frequently
Walking (moving about on foot to accomplish tasks) - Continuously
Bending/Stooping (downward and forward) - Occasionally
Crawling (moving about on hands and knees or hands and feet) - Not at all
Climbing/Walking Stairs (ascending or descending) - Occasionally
Reaching (extending arms in any direction) - Frequently
Crouching/Squatting (bending the body downward and forward by bending leg and spine) - Occasionally
Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
Balancing (maintaining body equilibrium to prevent falling) - Frequently
Repetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers) - Occasionally
Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - Occasionally
Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
Handling (applying pressure to an object with the fingers and palm) - Continuously
Fingering (picking, pinching, typing; working primarily with fingers and not whole hand) - Frequently
Talking (expressing or exchanging ideas by means of the spoken word) - Continuously
Driving (the control and operation of a fork lift) - Occasionally
Desk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment) - Continuously
Use of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts) - Frequently
Hearing (perceiving the nature of sounds at normal speaking levels) - Continuously
Exposure (to adverse weather & temperature conditions) - Frequently
Travel (travel needed to perform job duties) - Not at all
Criminal background check (required for all positions)
Motor Vehicle Record (MVR) check (required for positions involving driving)
Drug testing

Nice To Haves

PAID TRAINING will be Monday - Thursday (Fridays not scheduled), 3-4 weeks at a branch in Chantilly, VA.

Responsibilities

Performs the appropriate SAP functions to assure City Desk runs as efficiently and accurately as possible.
Provides customer service functions including, but not limited to, order entry, filling orders, processing returns, expediting, technical assistance, Will Call, and other functions, as needed.
Maintains a clean, safe and well-stocked City Desk display area.
Displays specials and other promotion items to sell.
Maintains vendor catalogs and price sheets.
Informs proper departments of “stock outs”, inventory discrepancies and other inventory problems or concerns.
Maintains assigned inventory stock locations making sure the material that is put away has the correct locator and the shelves are kept neat and orderly.
Receives incoming freight and checks the material for damages and shortages.
Distributes material to the proper stock locations.
Checks and packs material, and fills orders to be delivered to customers.
Participates in the marketing planning and strategizing for Border States product lines, as needed.
Participates in the implementation and success of marketing plans, as required.
Responsible for performing the duties of the City Desk Representative, as needed.
Ensures all batched managed material is labeled accurately and inventoried, as needed.
Assists with receiving, shipping and other warehouse associate functions, as required.
Attends sales meetings as required and keeps current on new products and applications.