Cisco EA Specialist

ADVANCED NETWORK MANAGEMENT INC• New Mexico, NM, US, NM

2d•Remote

About The Position

ANM is a leading IT solutions provider helping organizations secure, connect, and transform their technology environments. For more than 30 years, ANM has partnered with clients to design, procure, deploy, and manage solutions across networking, cloud, cybersecurity, data center, and modern workplace technologies. Built on deep engineering expertise and trusted partnerships, ANM delivers practical solutions that reduce risk, simplify operations, and support long-term growth. From consulting and architecture to implementation, managed services, and lifecycle support, ANM helps clients move forward with confidence and stay prepared for what’s next.

Requirements

Experience building and validating Bills of Materials and complex quotes
Strong financial acumen - able to build pricing comparisons and clearly explain pricing structures to clients
Excellent cross-functional collaboration skills
Strong client-facing communication skills
High attention to detail and quality-control discipline
Ability to work remotely with a reliable home workspace and internet connection
Must have a valid driver’s license and motor vehicle insurance.

Nice To Haves

Experience with Cisco's EA Management Portal and Cisco Commerce Workspace
Direct experience with Cisco Enterprise Agreements
Experience with Stratavar or similar quoting platforms

Responsibilities

Owns the full quote lifecycle for ANM's Cisco Enterprise Agreements, covering net new EAs, recasts, and renewals.
Builds and validates Bills of Materials.
Manages the quoting process through Cisco's EA Management Portal (EAMP).
Collaborates cross-functionally with Account Managers, CXMs, SAs, and CSRs to deliver accurate, competitive pricing to clients.
Proactively manages EA true-forwards.
Leads key client touch points throughout the EA lifecycle.
Serves as ANM's subject matter expert on Cisco EA program benefits, billing processes, and financial structures.
Tracks all EA true-forwards and ensures expected true-forwards are quoted in advance.
Engages clients 90 to 120 days ahead of true-forward dates to review potential benefits.
Ensures true-forward POs are received in a timely manner to support on-time invoicing.
Works with CSR to create opportunities, build quotes, process orders, and deliver client-facing invoices for unexpected true-forward invoices.
Ensures all true-forward disputes are submitted accurately and on time.
Leads EA client touch points across the engagement lifecycle, including new and renewed EA onboarding, consumption reviews, true-forward planning, and invoice reviews.
Partners with CXMs to scale client engagement, ensuring consistent and high-quality coverage across the EA portfolio.
Prepares data and materials for CXM delivery when appropriate, or engages directly with the end client as needed.
Cross-trains in subscription renewal quoting and serves as a backup to the Subscription Renewal Specialist.