Circulation Supervisor - Evening

Goucher College

4d • $23 - $27 • Onsite

About The Position

The Part-time Weekend & Evening Circulation Desk Supervisor works independently under general supervision to provide guidance and research assistance to patrons during evening and weekend hours. This position manages student employees assigned to the desk during scheduled work hours, processes interlibrary lending and borrowing requests, coordinates the Library’s social media postings, participates in stacks maintenance tasks, resolves issues regarding the circulation of materials, and manages (alert Public Safety) issues involving patron or building safety and security.

Requirements

• High school diploma
• Experience working with young adults
• Experience working in a public-facing service environment

Nice To Haves

• Undergraduate degree
• Library experience in a Circulation or Access Services unit

Responsibilities

• Manages Library Student Assistants and manages services performed at the front desk; provides patrons with instructions or assistance in discovering and retrieving library materials; loan, renew, and return materials via a traditional integrated library system; assists patrons with complex resource management questions, online account management issues, printing complications, and book location activities; provides training, directions, support and supervision to the student employees assigned to work shifts; creates or compiles, saves, and stores documents that track daily tasks and activities.
• Ensures books are shelved and other library materials are returned to their proper shelving locations; enters all shelved materials into an analysis document and summarizes shelving activities, particularly when completing stacks maintenance projects such as weeding and shifting.
• Coordinates the Library’s social media postings (presently primarily on Instagram and Facebook), including writing some of them and working with others (including student workers) to create others; responds as appropriate to comments or questions on the Library’s social media accounts.
• Processes interlibrary loan (ILL) requests (incoming and outgoing items – electronic and physical) efficiently and diligently; uses bibliographic search techniques to locates online articles and physical books requested through the ILL module (currently WorldShare); submits borrowing requests, fills lending requests; packs, ships, and unpacks physical items in accordance with delivery systems utilized by the library; performs electronic and paper record-keeping to track transactions; follows up with libraries and patrons to extend, renew or bill materials, and troubleshoot missing, overdue, expired, unfilled requests, and packages.
• Opens or closes the library based on scheduled work hours; ensures furniture is orderly and well maintained; returns library materials to proper shelving locations; addresses and documents any emergency, maintenance, or housekeeping situations, and maintains a direct and effective relationship with campus public safety.
• Participates in staff meetings and training; may receive assignments from staff in other library departments and may be required to perform other duties that support library activities and the mission of the college.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED