Langson Library Circulation Manager

University of California, Irvine•Irvine, CA

8d•Onsite

About The Position

The Langson Library Circulation Manager oversees Circulation, Reserves, Stacks, and Study Center operations. This role supervises students and Library Assistants performing routine and operational duties. The manager is responsible for day-to-day operations, providing technical guidance, and resolving issues such as general communications, complaints, billing disputes, processing materials, and bibliographic checking.

Requirements

General knowledge of library practices and procedures; problem solving skills.
Effective supervisory skills.
Demonstrated experience administering employee performance evaluations, including establishing performance expectations, assessing employee performance, providing constructive feedback, documenting performance outcomes, and developing performance improvement and professional development plans.
Working knowledge of library circulation systems.
Demonstrated customer service skills.
Superior ability to communicate clearly both orally and in writing with supervisors, staff, and patrons.
Excellent problem-solving skills.
Ability to maintain confidentiality when dealing with sensitive issues.
Ability to handle emergency situations in a professional manner following the Libraries’ emergency and security procedures.
Skills to prepare and monitor budgetary documents.
Experience in developing, writing, and implementing operational procedures.
Ability to work effectively with frequent interruptions and distractions.
Effective organizational skills to meet deadlines and satisfy priorities by directing workflow of staff performing multiple functions.
Ability to work creatively, collaboratively, and effectively and to support inclusiveness within UC Irvine Libraries and the campus.
Bachelor's degree in related area and / or equivalent experience / training
3-5 years working at a circulation desk in an academic or public library.
1-3 years supervisory experience.
Must be able to provide proof of work authorization

Responsibilities

Oversees Circulation, Reserves, Stacks, and Study Center operations.
Supervises students and Library Assistants who are performing routine and / or largely operational duties as part of the overall operations of a library.
Responsible for day-to-day operations.
Provides technical guidance and resolves issues such as general communications and complaints including billing disputes, processing materials, and bibliographic checking.