Library Clerk II-Circulation-West Houston Area/Mission Bend Branch Library

Fort Bend County • Mission Bend, TX

2d • Onsite

About The Position

Fort Bend County is seeking a Library Clerk II-Circulation for the West Houston Area/Mission Bend Branch Library. This role serves as the first point of contact for patrons, handling inquiries, assisting with library services, and potentially managing difficult situations. The position involves training and supervising part-time staff and acting as the in-charge staff in the absence of a Clerk III. Responsibilities include managing library materials circulation, patron data, fines, and deposits. The role also involves physical tasks such as moving and shelving books, processing new materials, and maintaining collections. The position requires participation in staff meetings and development activities, and may include additional duties like ordering supplies, processing materials, and database maintenance. Employees are expected to assist with emergency management duties as needed.

Requirements

• High School Diploma/GED
• Two years job related experience.
• Strong computer skills; proficient with Internet, email and Microsoft Office products.
• Communication skills and the ability to work well with a diverse public and staff.
• Ability to learn library software applications and shelving classifications.
• Ability to interpret policy and problem-solve, and work with frequent interruptions.

Nice To Haves

• Some college preferred.

Responsibilities

• Serves as first point of service for patrons entering the building or calling the library for assistance, referring to other departments as necessary.
• May encounter irate patrons or handle emergency situations.
• Assists with training and supervision of part-time library clerks.
• Serves as In-Charge staff in absence of Clerk III.
• Charges/Discharges library materials using an integrated library system, including Interlibrary loans, patron holds and Partnership library reserves.
• Routinely uses software applications, shelving classifications, internet, email, spreadsheets to complete daily tasks, utilizes Radio Frequency Identification (RFID), converts collections on-the-fly as necessary.
• Inputs and maintains patron data in automated circulation system.
• Maintains patron records.
• Issues library cards.
• Follows Patron Confidentiality Policy.
• Assists patrons paying for overdue fines and/or lost materials-handles cash, cash register, credit cards and equipment.
• Counts, reconciles and balances accounts, prepares daily deposits and monthly reports.
• Reroutes circulation materials to other branches.
• Routinely loads/unloads bins of library materials weighing up to 25 lbs.
• Receives, sorts and processes new, existing and/or donated delivery items.
• Routinely pushes loaded book trucks, searches shelves for missing or requested items, shelves books and other library materials, prepares items for the Hold Shelf.
• Receives/checks-in new periodicals, journals and newspapers, processes and maintains the collections.
• Weeds older or damaged materials.
• Attends and participates in staff meetings, Staff Development Day, committee meetings and training sessions.
• Orders Supplies
• Processes, mends and cleans books and/or AV items
• Orders and receives library materials/checks invoices
• Creates records, changes holdings using an automated system
• Processes mail for the library system
• Performs database maintenance.
• Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.

Benefits

• All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS).
• Full-time employees also enjoy a wide-range of great benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED