Circulation Clerk -PT; 20 hours per week

Anderson Public Library•Anderson, IN

94d•Onsite

About The Position

The Circulation Clerk checks library materials in and out, issues library cards, updates customer records, handles fee transactions, and shelves library materials. This is a part-time position requiring 20 hours per week.

Requirements

High school diploma or equivalent is required.
A valid driver's license, automobile insurance, and reliable personal transportation is required.
Ability to work with and maintain confidential information.
Ability to arrange materials in proper order.
Skill in customer service.

Nice To Haves

0 to 2 years of relevant experience is preferred.

Responsibilities

Uses the integrated library system [ILS] to check in/out library materials to customers, process borrower cards, maintain borrower records, and determine the status of materials.
Resolves problems with fees, library cards, and lost and overdue materials, and other customer service issues.
Accepts cash and credit payments for customer fees and records payments. Shares responsibility of counting money in cash drawer and balancing at closing time.
Assists customers in the use of self-checkout equipment.
Assists in maintaining department equipment and supplies.
Organizes returned materials on carts for shelving in adult, teen, childrens, and audiovisual collections, shelves, changes the status of items, performs assigned shelf reading, and reorganizes stacks as needed.
Maintains neat order and appearance in collection areas.
Assists in keeping safe, orderly, and neat environments in public service and staff areas.
Promotes library programs and services during customer interactions, providing positive image of library.
Assists in creating displays of materials to appeal to customers.
Displays newer, eye-catching items to attract customers’ attention.
Assists with pulling request materials.
Assists with study room reservations.
Complies with Anderson Public Library’s policies, procedures, rules, guidelines, requirements, standards, principles, and practices applicable to the job, including [but not limited to] work scheduling and attendance, customer service, use of Library property and equipment, personal and professional conduct, and confidentiality.
Performs other duties as assigned.