Circular IT Specialist

NTT DATA Services•Plano, TX

7d•$83,000 - $115,000•Remote

About The Position

NTT DATA is seeking a Circular IT Specialist to join their IT Sustainability Centre of Excellence. This role is the global process owner and strategic program lead for embedding circular economy principles across the entire IT hardware lifecycle. The Specialist will translate enterprise sustainability commitments into operating standards, governance controls, vendor requirements, and measurable outcomes. This position supports a large, multinational IT environment and will partner with various departments including IT Operations, IT Asset Management, Procurement, Supply Chain, Finance, Information Security, Privacy, Legal, Internal Audit, and Sustainability to enhance asset longevity, reduce virgin material usage, improve recovery value, strengthen chain-of-custody controls, and ensure compliant e-waste management. The role also acts as the enterprise subject matter expert for circular IT governance, vendor performance, and global regulatory monitoring related to asset disposition and environmental compliance.

Requirements

8+ years of experience in IT asset management, end-user computing, infrastructure operations, sourcing, supply chain, sustainability, or a closely related field.
Demonstrated leadership in designing or scaling enterprise lifecycle management programs in complex, multinational environments.
Experience managing or governing external vendors in areas such as ITAD, refurbishment, reverse logistics, maintenance, leasing, or electronics recycling.
Strong working knowledge of IT asset controls, chain of custody, data destruction requirements, and end-of-life operating models.
Experience translating regulatory, audit, or policy requirements into operational processes and vendor controls.
Experience partnering across IT, procurement, finance, legal, security, and sustainability functions.
Deep expertise in circular economy practices as applied to enterprise IT hardware and related operational processes.
Strong vendor management, contract governance, performance management, and risk assessment capability.
Strong understanding of global e-waste, environmental compliance, and asset disposition risk considerations.
Excellent analytical skills, including KPI development, data quality assessment, and dashboard-driven performance management.
Familiarity with enterprise ITAM/CMDB platforms, preferably ServiceNow, and the supporting data architecture for lifecycle traceability.
Strong communication and executive influencing skills with the ability to convert technical and regulatory detail into decisions and action.

Nice To Haves

Experience in a large technology company, global systems integrator, managed services environment, or similarly complex multinational enterprise.
Familiarity with sustainable procurement practices, supplier governance models, and responsible sourcing expectations for ICT hardware.
Knowledge of recognized standards, certifications, and frameworks relevant to ITAD, recycling, environmental management, and sustainable ICT.
Experience supporting ESG reporting, assurance processes, or sustainability metrics tied to IT hardware and Scope 3 emissions.
Relevant certifications in ITAM, supply chain, sustainability, project management, audit, or compliance are advantageous.

Responsibilities

Operationalize enterprise circular IT strategy across global IT asset lifecycle processes.
Establish governance, standards, and controls that prioritize reuse, refurbishment, redeployment, and compliant recovery.
Strengthen vendor management across IT Asset Disposition (ITAD), refurbishment, leasing, logistics, maintenance, and recycling partners.
Monitor and interpret global asset, e-waste, and environmental regulations affecting IT hardware lifecycle activities, and translate these into operational controls, policy updates, and vendor expectations.
Deliver measurable business value through cost avoidance, residual value recovery, reduced waste, improved reporting quality, and lower lifecycle emissions.
Lead the design and continuous evolution of the global circular IT asset lifecycle strategy.
Define the target operating model for circular asset management.
Establish enterprise standards for "circular by default" decision-making.
Build the roadmap, policies, and implementation priorities to scale circular practices.
Own end-to-end lifecycle process standards for various IT assets.
Partner with ITAM, CMDB, and other teams to embed circular checkpoints into operational workflows.
Define minimum data requirements for asset traceability, disposition coding, chain of custody, reuse eligibility, residual value capture, component harvesting, and verified downstream treatment.
Identify and implement corrective actions for asset leakage points.
Own the circular IT vendor governance framework.
Define vendor selection criteria, due diligence requirements, contractual controls, and service-level expectations.
Lead ongoing business reviews with strategic vendors.
Monitor vendor certifications, permits, and compliance with recycling and waste-handling obligations.
Evaluate market capabilities and emerging partner models.
Establish and maintain a structured monitoring process for global regulations.
Translate regulatory developments into actionable requirements.
Partner with Legal, Compliance, and other teams to assess regulatory impacts on cross-border returns and asset transfers.
Maintain a regulatory obligations register and control framework.
Support internal audits and external assurance activities.
Define and manage enterprise standards for e-waste minimization, responsible recycling, and reuse prioritization.
Ensure approved disposition pathways align with environmental, health and safety, data protection, and social responsibility expectations.
Oversee reporting and exception management for non-compliant disposal events.
Drive continuous improvement initiatives to increase diversion from disposal and improve component recovery.
Define and govern the KPI framework for circular IT performance.
Ensure ITAM, CMDB, and vendor reporting data are reconciled for management reporting and sustainability disclosure.
Develop executive dashboards and regular operating reviews.
Provide data inputs to ESG, Scope 3, and enterprise sustainability reporting processes.
Build and maintain business cases for lifecycle extension and circular sourcing.
Quantify cost avoidance, working capital benefits, and other financial impacts.
Partner with Finance and Procurement to embed circular considerations into refresh planning and sourcing decisions.
Serve as the global subject matter expert for circular IT asset lifecycle management.
Develop standards, playbooks, training, and communications for relevant teams.
Influence senior stakeholders and drive adoption of new controls and policies.
Support executive briefings and governance forums.