Circular Center Program Manager
About The Position
Microsoft Cloud Operations + Innovation (CO+I) operates the Circular Center within datacenter environments to securely and sustainably manage cloud hardware throughout its lifecycle. Circular Centers process decommissioned servers and network equipment by securely handling data-bearing devices, harvesting reusable components, and routing materials for reuse or recycling. The program supports supply chain resilience, waste reduction, and circular economy outcomes across Microsoft’s global cloud footprint. The Circular Center Program Manager leads and is accountable for end-to-end program execution across safety, compliance, sustainability, security, and value recovery. The role oversees high-volume IT asset disposition, reuse, recycling, and reverse logistics workflows in an active datacenter environment. It defines roadmaps, milestones, dependencies, and delivery timelines aligned with campus and regional growth, and coordinates datacenter operations, logistics, engineering, sustainability teams, and external vendors. The position requires operational rigor, data-driven decision-making, executive-level communication, proactive risk mitigation, and influence across teams without direct authority. The role also supports Microsoft’s culture of growth, innovation, respect, integrity, accountability, and inclusion by driving safe operations, trusted compliance, and measurable impact across the cloud lifecycle.
Requirements
- High school qualification or equivalent, and at least 2 years of experience supporting IT equipment or related technology, or delivering server and network deployment projects in large-scale environments; equivalent experience is also accepted.
- Ability to meet Microsoft, customer, and/or government security screening requirements, including the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.
Nice To Haves
- At least 2 years of experience leading complex, cross-functional programs spanning operations, supply chain, sustainability, and engineering in a datacenter or large-scale industrial environment.
- Background in supply chain, logistics, sustainability, engineering, or datacenter operations.
- Experience with enterprise systems such as Dynamics 365, Power BI, Power Apps, and workflow automation tools for operations and reporting.
- Working knowledge of circular economy principles, IT asset disposition, reuse, recycling, and value-recovery strategies in enterprise environments.
Responsibilities
- Ensure compliance with datacenter business-unit and service-level policies.
- Follow safety and security policies and procedures, and promptly report safety or security concerns.
- Own end-to-end program execution for Circular Center operations aligned with safety, compliance, sustainability, and value recovery goals.
- Define and manage program roadmaps, milestones, dependencies, and delivery timelines.
- Drive high-volume IT asset disposition, reuse, recycling, and reverse supply-chain workflows.
- Ensure secure handling, tracking, and destruction of data-bearing devices in compliance with Microsoft security standards.
- Partner with site operations to optimize throughput, capacity, and processing efficiency.
- Monitor operational performance metrics and report progress, risks, and outcomes to leadership.
- Identify, assess, and mitigate operational, safety, compliance, and delivery risks.
- Coordinate stakeholders across datacenter operations, supply chain, sustainability, engineering, and vendors.
- Lead change management for new processes, tooling, shift models, or facility expansions.
- Drive continuous improvement across Circular Center workflows and systems.
- Manage dependencies and handoffs between decommissioning teams, logistics, and the Circular Center.
- Maintain audit readiness and support internal and external compliance reviews.
- Prepare executive-level updates, business reviews, and decision briefs.
- Influence without authority to align priorities, resolve conflicts, and unblock execution.
- Embody Microsoft’s culture and values.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
