CIAM Engineer

CapcoToronto, ON
CA$153,000 - CA$197,000

About The Position

Shape the future of secure digital identity for leading financial services organisations. We are seeking a CIAM Engineer with deep Customer Identity and Access Management (CIAM) expertise to support the delivery of large-scale digital identity transformation initiatives. You will play a key role in designing, implementing, and enhancing customer identity solutions, helping clients deliver secure, scalable, and seamless digital experiences. This role combines hands-on engineering, solution implementation, technical consulting, and stakeholder collaboration within complex transformation programmes across financial services.

Requirements

  • 8+ years of experience delivering Customer Identity and Access Management solutions within complex enterprise environments
  • Strong hands-on expertise with leading CIAM platforms such as Ping Identity, Okta, ForgeRock, or similar technologies
  • Experience implementing authentication, authorization, identity verification, and customer onboarding capabilities
  • Understanding of identity standards and protocols including OAuth 2.0, OpenID Connect (OIDC), SAML, and SCIM
  • Strong communication and stakeholder management skills with the ability to translate technical requirements into practical solutions

Nice To Haves

  • Experience working within financial services or other highly regulated industries
  • Knowledge of fraud prevention, behavioural analytics, device intelligence, and digital trust platforms
  • Experience supporting cloud-native identity transformation initiatives across AWS, Azure, or GCP
  • Familiarity with identity graph, identity fabric, and customer identity orchestration technologies
  • Consulting or client-facing delivery experience within large transformation programmes

Responsibilities

  • Design, configure, and implement CIAM solutions across enterprise-scale environments
  • Build and integrate customer authentication, authorization, and identity verification capabilities including MFA, step-up authentication, and ID proofing
  • Collaborate with architects, security teams, product owners, and client stakeholders to deliver secure and scalable identity solutions
  • Support the integration of CIAM platforms with applications, APIs, fraud prevention tools, and customer-facing digital channels
  • Contribute to CIAM capability assessments, technical roadmaps, and continuous improvement initiatives across identity ecosystems

Benefits

  • Comprehensive Benefits Coverage – 100% company-paid health, life, and disability insurance effective from Day 1 of employment
  • Retirement Savings Program – Registered Retirement Savings Plan (RRSP) with the option of receiving a matching employer contribution
  • Virtual Health Care – Company-paid program available to all employees and their dependents/partners
  • Employee & Family Assistance Program (EFAP) – Company-paid support services for employees and their dependents/partners
  • Parental Leave Top-Up – Enhanced parental leave benefits available from Day 1 of employment
  • Wellness Support – Fitness reimbursement benefit to promote health and well-being
  • Business Coach from Day 1 – Personalized one-on-one coaching to support career growth, accelerate development, and help achieve your professional goals at Capco
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