CMA - Chronic Care Coordinator
Phamily Staffing - External Care Manager Roles•Baton Rouge, LA
•Onsite
About The Position
Phamily is assisting The Neuromedical Center in hiring a Chronic Care Manager/Chronic Care Navigator to work on-site using the Phamily Chronic Care Management platform. This role focuses on gathering and organizing patient data to identify unmet needs, engage patients in their care, and improve communication between patients and their care teams. Each Care Manager is expected to handle a 500-patient caseload with 300 billable patients by the end of the month. This position is not eligible for visa sponsorship.
Requirements
- Minimum of 2 years of experience in an outpatient clinic setting as a patient caregiver, educator, or advocate
- Current Basic Life Support (BLS) certification
- Strong interpersonal, communication, and organizational skills
- Ability to work independently and adapt to a fast-paced environment
Nice To Haves
- Certified Medical Assistant (CMA) preferred
Responsibilities
- Identify patients’ unmet needs and coordinate care management
- Engage patients in their own care and support treatment interventions
- Maintain ongoing communication with patients and their care teams
- Record and organize medical information, including patient vital signs
- Assist in treatments and administer medications as directed by physicians
- Educate physicians and ancillary staff on care management protocols
- Ensure compliance with HIPAA privacy regulations and patient confidentiality policies
- React calmly and effectively in emergency situations
Benefits
- Competitive salary (based on experience)
- Professional development opportunities
- Supportive team environment focused on patient-centered care
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
