Christmas Assistant

The Salvation Army Southern California•Tucson, AZ

1d•Onsite

About The Position

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination. This is a temporary, full-time position for 40 hours per week, available through December, located at Hospitality House - 1002 N. Main Ave., Tucson, AZ.

Requirements

Administrative/Clerical experience
Knowledge of Microsoft programs
Able to communicate both verbally and in writing
Able to demonstrate sensitivity to and respect for a diverse population
Able to work with the public in a professional, compassionate manner
Organized and detailed
Able to pass a background check

Responsibilities

Review Christmas Assistance registration applications for accuracy, completeness, and eligibility requirements.
Guide and support applicants in gathering required information and supporting documentation.
Provide supportive assistance to individuals and families throughout the Angel Tree application and registration process.
Assist applicants with completing Angel Tree applications accurately and completely, including providing clarification regarding required information.
Perform high-volume data entry for Christmas Assistance applications and Adopt-a-Family program registrations, ensuring information is entered accurately and in a timely manner.
Respond to telephone inquiries regarding Christmas Assistance programs; provide information regarding program requirements, required documentation, and registration procedures, and schedule appointments as needed for individuals unable to complete online registration.
Compile and maintain statistical and program data necessary to support planning and distribution of Christmas toys and assistance.
Assist with Adopt-a-Family sponsor registration, including gathering and verifying required sponsor information.
Assist with collecting and documenting toy wish lists and requested items from eligible applicants.
Provide support at remote distribution locations, including client check-in, database verification, and cross-checking records to identify duplicate holiday assistance.
Assist with coordinating sponsor donations and set up delivery of donated items to designated recipients, as needed.
Assist with post-program donor communication, including follow-up correspondence and preparation of thank-you letters upon completion of the Christmas Assistance season.
Perform other duties related to Christmas Assistance, Angel Tree, and Adopt-a-Family programs as assigned.