Choice Food Pantry Assistant

The Salvation Army Eastern Territory•City of Rochester, NY

About The Position

Under the direct supervision of the Food Services Manager, the Choice Food Pantry Assistant ensures a welcoming, efficient, and dignified grocery shopping experience for Pantry visitors while maintaining high standards of food safety and organizational effectiveness. This is a 25-hour-per-week position, Monday through Friday, 9:30 a.m. to 3:00 p.m.

Requirements

  • High school diploma or GED.
  • Proficiency working in Windows and the MS Office suite of applications.
  • Basic communication skills and interpersonal relationship skills.
  • Experience working with vulnerable populations.
  • Ability to work in a continually changing and challenging environment.
  • Ability to lift 20 pounds.

Nice To Haves

  • Bilingual ability.

Responsibilities

  • Assist with opening and closing procedures for the Choice Food Pantry.
  • Greet visitors warmly and maintain a friendly environment.
  • Assist walk-in shoppers with the registration process.
  • Guide client shoppers and explain choice limits clearly.
  • Bag client groceries, packing items carefully.
  • Train Choice Food Pantry volunteers to ensure proper conduct and completion of assignments.
  • Stock pantry shelves by moving inventory from storage; organize food displays and rotate stock.
  • Maintain cleanliness in the Choice Food Pantry area and adhere to safety standards.
  • Provide back-up for the Choice Food Pantry Coordinator/Intake Facilitator during absences, lunches, and breaks, including answering phones, providing information to callers and walk-in visitors, and manually collecting data for the Choice Food Pantry.
  • Assist with seasonal events when needed, including Thanksgiving, Christmas, and Summer Camp.
  • Perform other duties as assigned.
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