Choice Food Pantry Assistant

The Salvation Army•Rochester, NY

About The Position

The Choice Food Pantry Assistant works under the direct supervision of the Food Services Manager to provide Pantry visitors with a welcoming, efficient, and dignified grocery-shopping experience while maintaining food-safety and organizational standards. This is a 25-hour-per-week position, Monday through Friday, from 9:30 a.m. to 3:00 p.m. The role supports pantry operations, visitor registration and shopping, volunteer training, food stocking and display organization, cleanliness, and basic office tasks when providing coverage for the Choice Food Pantry Coordinator/Intake Facilitator. The assistant may also help with seasonal events. Duties may change at any time due to business needs.

Requirements

  • High school diploma or GED.
  • Proficiency working in Windows and the MS Office suite of applications.
  • Basic communication and interpersonal relationship skills.
  • Experience working with vulnerable populations is essential.
  • Ability to work in a continually changing and challenging environment.
  • Ability to lift 20 pounds.

Nice To Haves

  • Bilingual ability preferred.

Responsibilities

  • Assist with opening and closing procedures for the Choice Food Pantry.
  • Greet visitors and maintain a friendly environment.
  • Assist walk-in shoppers with registration.
  • Guide client shoppers and explain choice limits.
  • Bag client groceries carefully.
  • Train Choice Food Pantry volunteers to ensure proper conduct and completion of assignments.
  • Stock pantry shelves by moving inventory from storage.
  • Organize food displays and rotate stock.
  • Maintain cleanliness of the Choice Food Pantry area while adhering to safety standards.
  • Provide backup for the Choice Food Pantry Coordinator/Intake Facilitator during absences, lunches, and breaks.
  • Perform basic office tasks, including answering phones, providing information to callers and walk-in visitors, and manually collecting data for the Choice Food Pantry.
  • Assist with seasonal events as needed, including Thanksgiving, Christmas, and Summer Camp.
  • Perform other duties as assigned.
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