CHINESE RESTAURANT FOOD SERVER - VR - FULL-TIME - VARIED SHIFT

Mesquite Gaming Employment Center•Mesquite, NV

6d•$12 - $17•Onsite

About The Position

Provide professional, efficient, friendly, and responsive customer service to food service outlet guests. Inform guests of specials, answer questions on menu items and preparation, take orders, serve food and beverage items, and pre-bus tables.

Requirements

Excellent customer service and communication skills.
Team oriented.
Flexible, adaptable, and self-motivated.
Able to follow procedures.
Able to work in a busy restaurant atmosphere.
Able to read, write, and communicate verbally in English.
S. Nevada Health District Food Handler Card and Alcohol Awareness Card.
Must be able to lift moderately heavy food service trays up to 50 pounds to shoulder level.

Nice To Haves

Able to fluently verbally communicate in English and Mandarin.

Responsibilities

Maintain current and accurate information regarding menu items (preparation, seasoning, ingredients, and plate presentation).
While taking orders, up-sell appetizers, beverages, and desserts in accordance with restaurant service standards.
Correctly enter food into the POS system with accuracy to ensure accurate preparation of order.
Pre-bus tables.
Present check for payment, thank guests, and invite them back (follow scripting guidelines). Depending on assigned outlet, collection payment by Food Server is required.
Deliver prepared food to guests, when a Food Runner is unavailable, and return to the table to ensure guest satisfaction.
Recognize Legend status players and relay that information on to other team members.
Listen and pay attention to what is being communicated both verbally and non-verbally.
Go the extra mile with a smile for patrons who have special requests or needs.
Friendly, helpful, and professional when interacting with guests and team members.
Maintain a happy cheerful attitude with guests and team members during stressful periods of peak business.
Other job-related duties as assigned and instructed by management.