Chinese Bilingual Logistics Specialist AO7177426

BTI Solutions•Santa Ana, CA

2d•$25 - $27

About The Position

BTI is seeking a motivated and experienced Chinese Bilingual Logistics Specialist (described in the position summary as a Logistic Analyst) to collaborate with Supply Chain Planning, Logistics Planning, Customer Management, and Transportation Operations teams. The role analyzes large volumes of delivery data in Transportation Management Systems (TMS) and Warehouse Management Systems (WMS) to support sales targets and customer delivery expectations. The ideal candidate brings analytical and data-management skills and works collaboratively to improve operational efficiency and customer satisfaction. The position involves responding to transportation issues in transit, monitoring and adjusting plans, supporting freight and transportation improvement projects, managing transportation costs and service levels, coordinating with third-party logistics providers (3PLs), and tracking operational performance through KPIs. It also provides documentation, reporting, and other ad hoc support to sales, executive, supply chain, finance, accounting, and regulatory teams. Work may involve extended periods in an open office environment. The stated pay range is $25–$27 per hour. BTI lists medical, dental, vision, and 401(k) benefits, along with paid sick leave and insurance coverage, subject to eligibility and plan terms. The company also notes opportunities for professional development and its commitment to equal opportunity and an inclusive workplace.

Requirements

Bachelor’s degree or higher; the posting states a bachelor’s degree is preferred.
At least 3 years of experience in logistics and/or transportation.
Knowledge of Transportation Management Systems and Warehouse Management Systems.
Strong Excel proficiency and skills.
Excellent written and verbal communication skills.
Ability to work effectively in teams, including with remote teammates.
Ability to handle routine, limited-scope problems requiring limited data analysis and identification of predetermined solutions.
Ability to exercise judgment within defined practices and policies when selecting methods and techniques.
General knowledge of logistics operations in the employee’s work area and of overall logistics operations.
Ability to identify standard delivery-cycle problems and recommend solutions that support customer satisfaction.
Ability to work for extended periods in an open office environment.
Excellent interpersonal and negotiation skills and a demonstrated ability to maintain positive working relationships with vendors, suppliers, shippers, and customers.
Excellent organizational skills and attention to detail.
Thorough understanding of company products and logistics.
Strong analytical and problem-solving skills.
Proficiency with Microsoft Office Suite or related software.

Nice To Haves

Load planning or order management experience.
Data analytical skills.
Transportation experience.
Vendor management experience.
SAP skills.

Responsibilities

Evaluate and resolve problems that arise while trucks and drivers are in transit.
Monitor and adjust current-day and next-day transportation plans throughout the day.
Participate in or lead strategic freight and transportation projects that reduce costs or improve logistics efficiency.
Monitor and negotiate transportation costs, shipment contracts and rates, storage fees, and product distribution status while balancing cost and service.
Manage internal and external systems to complete daily, weekly, and monthly tasks.
Manage multiple tasks and projects while staying organized in daily work.
Work directly with 3PLs to resolve customer complaints and issues.
Establish and measure KPIs using statistical methods to improve on-time delivery, warehouse inventory management, and product quality.
Document and collect data to support departments and activities.
Make decisions based on cost and service drivers to support the organization.
Provide ad hoc support to sales, executives, supply chain, finance, accounting, and regulatory teams, including providing documents and creating reports.