Children's Peer Support Specialist (7839)

Terros Health • Mesa, AZ

19d • Onsite

About The Position

Terros Health is seeking a Children's Peer Support Specialist to join their team at the Stapley Health Center in Mesa, AZ. This role is part of an interdisciplinary clinical team focused on individuals with general mental health diagnoses, substance use disorders, or serious emotional disturbances. The specialist will assist patients and their families in identifying and achieving treatment and recovery goals through recovery-based coaching, psychosocial support, and sharing personal experiences. The position involves direct one-to-one and group support, brief clinical interventions, motivational interviewing, and active listening. The role works under the direct supervision of the Children’s Clinical Site Manager and contributes to a whole-person health approach integrating physical, mental, and substance use care.

Requirements

• High School Diploma or GED
• At least 6 weeks of behavioral health experience.
• Self-identified, first-hand experience with family members with serious mental illness and/or a chronic disease.
• Utilize a recovery approach and philosophy.
• Able to liaison between multiple parties.
• Exemplify great customer service and motivational skills.
• Peer Employment Training and Arizona State Peer Certification required.
• Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members.
• Good communication skills, evidenced by a non-judgmental approach, effective listening, and positive interactions.
• Understanding of recovery principles and the ability to utilize personal experience to benefit others.
• Microsoft Word, Excel, PowerPoint, Outlook, electronic medical record, NextGen preferred.
• Must have a valid Arizona driver’s license, be 21 years of age with a minimum of 4 years driving experience, and meet requirements of Terros Health’s driving policy.
• Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming the role.
• Must pass a TB Test.

Nice To Haves

• Microsoft Word, Excel, PowerPoint, Outlook, electronic medical record, NextGen preferred.

Responsibilities

• Work collaboratively with the clinical team to engage, educate, communicate, and coordinate care with patients, their families, behavioral health, medical and dental providers, community resources, and others in ensuring that all services prescribed in the individualized service plan are implemented.
• Active participate in the Child and Family Team meeting.
• Conduct face-to-face interactions with patients, family, or other involved parties in the home, community, and recovery clinic for the purpose of assessing, maintaining, or enhancing a person’s functioning.
• Participate in Consumer Advisory Council at the respective site.
• Promote patient and family/natural support participation in Advisory Council meetings.
• Facilitate peer support and psychosocial groups, either in a clinic or community setting, and engage patients in group participation as related to their individual recovery goals.
• Provide transportation for the patients as appropriate and as medically necessary, and determined by the clinical team, in a Terros Health provided vehicle.
• Coordinate alternative transportation for patients and identified natural supports, as medically necessary.
• Provide excellent customer service to patients, internal and external provider agencies, state entities, or other stakeholders (e.g., probation officers, advocates, family members, hospital staff, jail staff, vocational rehabilitation, etc.) as needed.
• Provide direct assistance in finding necessary resources other than covered services to meet basic needs for patients served.
• Encourage, assist, and support patients in expressing their perspective throughout the processes of assessment, service planning, and service delivery, while maintaining a focus on their recovery.
• Conduct outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place.
• Respond to patient crises in the field.
• Collaborates with CFT and other Clinical Team members.

Benefits

• Multiple medical plans - including a no premium plan for employees and their families
• Multiple dental plans - including orthodontia
• 401(k) with a company match
• Interest free medical line of credit
• Financial education, planning, and support
• 4 Weeks of paid time off in the first year
• Wellness program
• Pet Insurance
• Group life and disability insurance
• Employee Assistance Program for the Whole Family
• Personal and family mental and physical health access
• Scholarships
• Clinical supervision
• CEUs
• Tuition discounts with GCU and The University of Phoenix
• Working Advantage - Employee perks and discounts
• Gym memberships
• Car rentals
• Flights, hotels, movies and more
• Additional Language Differential Pay Available!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED