Children's Care Manager of Health Home Care Management
About The Position
Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who seek it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is currently seeking a Full-time Children’s Care Manager to join our Health Center located in Queens. The Health Home Children's Care Manager provides care coordination and support to clients with chronic medical and behavioral health conditions that are also impacted by social determinants of health. Assists clients to navigate social service, community, and healthcare systems. The Children's Care Manager will be responsible for providing support to clients with a high need for clinical and support services.
Requirements
- Bachelor’s degree with 2 years of related work experience required
- Ability to communicate well with medical providers and support staff.
- Ability to work well with diverse population.
- Prior work with children required.
- Ability to handle multiple tasks and stressful environment.
- Ability to work well within the organizational structure.
- Ability to work flexible hours including some evenings and weekends
Nice To Haves
- Masters degree preferred
Responsibilities
- Utilizes approved Children’s Health Home clinical tools and technology to prepare initial and ongoing clinical and psychosocial assessments of service needs of identified clients. Confirms acuity level of identified client and tailors care plan accordingly, reassessing as needed.
- Develops, coordinates and integrates a coordinated care plan in cooperation with the client, the client’s family, and/or the other providers serving the patient. Updates plan at specified intervals, and as needed based on changes in client’s condition / circumstances.
- Participate in integrated care efforts with all providers known to the client to monitor the treatment plan and treatment progress
- Performs and maintains effective care management for a caseload of clients, as assigned, from assessment to discharge.
- Tracks/ monitors client progress and produces/maintains detailed, accurate and timely case notes.
- Facilitates periodic case record reviews and case conferences with all providers serving the patient.
- Reviews new cases for completeness of documentation.
- Provides linkage, coordination with, referral to and follow-up with appropriate ongoing service providers.
- Attends planning meetings with service providers to coordinate service plans. Works effectively with interdisciplinary team of providers including PCP, substance abuse treatment, residential, hospital discharge planners, etc., to coordinate care delivery between all linked providers and client.
- Maintains updated case records through health home EMR, and coordinates effective electronic communication throughout all provider databases, as needed. Maintains case records in accordance with health home policies/procedures, agency standards and regulatory requirements.
- Engages the client’s school through interaction with school social workers and other officials to act as the client’s academic health advocate.
- Report any suspected child abuse to the appropriate bodies.
- Participates and consults with team supervisor in case conferences, staff meetings, and discharge planning meetings to determine if client requires an alternate level of care or is appropriate for discharge.
- Performs other duties and participates in special projects, as required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
