Children's Care Manager of Health Home Care Management

Sun River Health•Brooklyn, NY

6d•Onsite

About The Position

Sun River Health is seeking a full-time Children’s Care Manager for its Church Avenue Health Home site in Brooklyn, New York. The role provides care coordination and support to children with chronic medical and behavioral health conditions affected by social determinants of health. The Care Manager helps clients navigate healthcare, social-service, and community systems and supports clients with high needs for clinical and support services. The position manages an assigned caseload from assessment through discharge, developing and coordinating individualized care plans with clients, families, and other providers. It involves maintaining accurate case records and electronic communications, monitoring client progress, and coordinating referrals, services, and care among interdisciplinary providers. The Care Manager also works with schools to advocate for clients’ academic health needs and reports suspected child abuse to appropriate bodies. The position requires a bachelor’s degree and two years of related work experience; a master’s degree is preferred. Prior work with children is required. The role may require flexible hours, including some evenings and weekends. The stated pay range is $29.00–$33.03 per hour.

Requirements

Bachelor’s degree.
At least 2 years of related work experience.
Prior work with children.
Ability to communicate well with medical providers and support staff.
Ability to work well with a diverse population.
Ability to handle multiple tasks in a stressful environment.
Ability to work well within the organizational structure.
Ability to work flexible hours, including some evenings and weekends.

Nice To Haves

Master’s degree preferred.

Responsibilities

Use approved Children’s Health Home clinical tools and technology to prepare initial and ongoing clinical and psychosocial assessments.
Confirm client acuity and tailor care plans accordingly, reassessing as needed.
Develop, coordinate, and integrate care plans with clients, families, and other providers; update plans at specified intervals and when circumstances change.
Participate in integrated care efforts with providers to monitor treatment plans and progress.
Manage an assigned caseload from assessment through discharge.
Track and monitor client progress and maintain detailed, accurate, timely case notes.
Facilitate periodic case-record reviews and case conferences with providers; review new cases for complete documentation.
Link clients with appropriate ongoing service providers, coordinate referrals, and follow up.
Attend planning meetings with service providers to coordinate service plans.
Work with interdisciplinary providers, including primary care, substance abuse treatment, residential services, and hospital discharge planners, to coordinate care.
Maintain updated case records in the Health Home electronic medical record and coordinate electronic communication across provider databases as needed.
Maintain records in accordance with Health Home policies and procedures, agency standards, and regulatory requirements.
Engage with clients’ schools, including school social workers and other officials, to act as an academic health advocate.
Report suspected child abuse to appropriate bodies.
Consult with the team supervisor in case conferences, staff meetings, and discharge planning meetings to determine whether clients need an alternate level of care or are appropriate for discharge.
Perform other duties and participate in special projects as required.