Children's Assertive Community Treatment (ACT) Community Case Manager

Center for Life Management•Derry, NH

1d•$27•Hybrid

About The Position

CLM provides the area's most comprehensive array of mental health services for children and their families. Our multi-disciplined treatment team works with individuals ages 3 – 21 who experience mental illness and/or serious emotional difficulties. Assertive Community Treatment (ACT) is an evidenced based practice that provides an intensive and highly integrated approach to community mental health services. ACT support helps at-risk children, youth and their families bring about positive change in symptoms and behaviors that impact school, relationships, living arrangements, and overall wellbeing. ACT reduces mental health crisis, unnecessary hospitalization, encounters with law enforcement, involvement in the juvenile justice system, and out of home residential placement. The Children's Assertive Community Treatment (ACT) Community Case Manager provides care planning, resource identification, benefit coordination, service monitoring, and community-based counseling support to assist clients with improving symptoms and behaviors that otherwise interfere with age-appropriate development, functioning and wellness goals.

Requirements

Bachelor’s degree preferred however an Associate’s degree along with a minimum of two years of direct service in a related field may qualify.
Ability to exercise sound clinical judgment in routine, urgent, and emergent clinical situations.
Ability to actively engage with children and conduct interactive play within a therapeutic setting.
Proficient computer skills, specifically with all Microsoft office applications.
Ability to document effectively and efficiently in course of clinical work.
Ability to navigate an electronic health record.
Ability and desire to work as part of a clinical team while also able to be self-directed and motivated with minimal supervision.
Ability to acquire and effectively practice new clinical skills as needed according to agency needs/services.
Effective communication skills, organizational skills, and ability to multi-task.
Reliable transportation, a clean driving record, and proof of auto insurance coverage is required.

Responsibilities

Provide individual assessment to create care plans that specify presenting problems, objectives, interventions, and desired outcomes.
Assist clients with applying for and maintaining adequate medical coverage to support consistent access to whole health care and treatment.
Provide outreach, advocacy, coordination, resource identification, linkage and monitoring of internal and external supports and services.
Provide counseling and Functional Support Services (FSS) in the home, school or other community-based setting as deemed appropriate for the objectives, interventions and desired outcomes identified in the client’s treatment plan.
Provide Individual Therapeutic Behavioral Services (TBSI) to develop, apply, and reinforce coping strategies to reduce and/or ameliorate symptoms and behaviors that interfere with functioning and goal achievement.
Encourage engagement in and provide Family Training and Counseling (FTC) services to educate and promote how to best support the client’s resiliency and recovery toward treatment goals.
Provide Crisis Intervention (CI) when clients experience acute exacerbation of symptoms to ensure their safety within the home and/or community.
Provide timely documentation on each service delivered.
Work collaboratively with other ACT Team members, natural supports, and external providers (school, primary and specialty care physicians, legal system, etc.) to ensure wrap-around services are in alignment with the ACT model to meet client needs.
Provide 16 case management contacts per month and 18 hours of functional support services per week 45% direct service key performance indicator (eligible for incentive pay upon exceeding productivity expectation).
Serve on appropriate committees, both internal and external, as determined by supervisor.
Function professionally and in a manner that protects the integrity, confidentiality and rights of all patients.
Execute all required services and documentation in accordance with agency policies and federal/state standards.
Maintain professional memberships, licenses, accreditation, certifications, etc.
Represent CLM in a professional and appropriate manner in all settings.
Perform all other duties as assigned by supervisor.

Benefits

Comprehensive health insurance (medical, dental, vision)
Health Reimbursement Arrangement
Flexible Spending Account
Paid earned time (3 weeks in year one, caps at 6 weeks)
Paid holidays (8) with bonus birthday holiday in your birth month
403(b) Retirement Savings Plan with 3% company contribution upon 1 year of employment
Life Insurance paid by company
Short- and Long-Term Disability paid by company
Accidental Death and Dismemberment Insurance paid by company
Employee Assistance Program (EAP), accessible to staff and their natural supports
Company issued cell phone and laptop as needed for role
Scholarship for professional advancement
Mileage reimbursement for applicable positions
On the job training and continuing education opportunities
Rewarding and supportive work environment with excellent opportunities for career growth
Meaningful relationships with your co-workers and the individuals we serve
Flexible work schedule
Teamwork