Childcare Supervisor

Mountainside Fitness•Phoenix, AZ

1h•Onsite

About The Position

The Child Care Supervisor is responsible for overseeing all childcare staff, handling member and staff concerns, and ensuring the smooth operation of the childcare facility. This role requires strong leadership, communication, and problem-solving skills, as well as a thorough understanding of child safety and development. The supervisor will also assist the Department Manager with training, program promotion, and administrative tasks.

Requirements

Must be 18 years or older.
CPR certified within 30 days of starting.
Must be able to lift a minimum of 30 lbs.
Must be able to move throughout the childcare facility freely and quickly for the safety of the children.
Physical exertion requirements include bending, stretching, reaching, possibly picking up heavy children, and cleaning duties.
Must be comfortable sitting on the floor and playing with children.
Ability to work under pressure and solve problems quickly and efficiently in both the club’s and member’s best interest.
Demonstrate excellent communication skills (positive and effective) with co-workers, members, and children.
Successfully complete Mountainside training program within 30 days of starting in position.
Knowledge of safety issues involving children and the care of children.
Consistently and accurately count and log daily money.
Record-keeping skills for staff, members, and children.
Knowledge of child developmental abilities for appropriate activities, redirection, and requests.
Demonstrate thorough knowledge of Mountainside Fitness’s organizational history and the childcare department’s function and duties.
Desire to promote Mountainside Fitness and its policies.
Ability to guide, instruct, and motivate new and existing department team members.
Demonstrate willingness to seek additional assignments when time permits and continue to learn and grow as an employee and potentially a department manager.
Demonstrate competence in the operation of basic office equipment: phone, computer, copy machine, etc.
Must be able to exemplify all duties and responsibilities required of the Childcare Attendant staff.
Demonstrate the ability to tactfully delegate tasks to co-workers.

Nice To Haves

Willing to work flexible hours, including nights and weekends, working opposite the Department Manager and covering in emergencies.

Responsibilities

Act as Supervisor over all childcare staff.
Handle all member and staff concerns in a polite, calm, consistent, and firm manner; relay concerns to the Department Manager as soon as possible.
Schedule and monitor childcare staff breaks.
Maintain adequate coverage at all times to meet budget and ratio demands (scheduling shifts, finding substitutes, and covering shifts if necessary) when the Department Manager is unavailable.
Consistently and accurately execute all job-related responsibilities and duties of the childcare staff.
Monitor all activities of department staff while on duty and redirect inappropriate behavior.
Report and make recommendations on outstanding accomplishments as well as deficiencies with staff directly to the Department Manager.
Provide continual feedback, encouragement, explanation, and instruction to current staff to help minimize errors.
Maintain childcare efficiency by delegating tasks, organizing supplies and equipment, and addressing staff and member-related issues immediately.
Maintain stock of forms: waivers, emergency info, temporary guardianship, childcare EFT, etc.
Ensure the childcare room is cleaned and disinfected while monitoring cleaning sheets for completion and fair staff participation.
Complete assigned tasks in a timely manner.
Monitor cash and payment intake throughout each shift and maintain adequate change when the Department Manager is unavailable.
Inspect toys and play equipment on a regular basis for broken parts and safety concerns.
Decorate the childcare room for holiday festivities in an age-appropriate manner.
Address any building structural problems (leaks, HVAC issues, etc.) when the Department Manager is unavailable.
Enforce all policies and responsibilities of department staff and members.
Assist the Department Manager with new employee training.
Assist the Department Manager with promoting and running children’s programs.
Maintain communication with the Department Manager either verbally or in writing on a weekly basis.
Keep member information updated (method of payment and child’s information) and ensure that all children are checked in and out properly.
Treat all members, their children, and other staff with respect and consideration at all times.