Childcare Coordinator

In-Shape Solutions LLC • Morristown, TN

7d • Onsite

About The Position

The Childcare Coordinator will assist the Area Activities Manager with overseeing children’s activities and programs within the club and community. This includes programs like Kids in Motion, Childcare, Parents Night/Day Out, Summer Camps, and Birthday Parties. The role also involves assisting the Director and Aquatics Director with swim lessons and swim team, including hiring, coaching, and training new staff. Key responsibilities include motivating and coaching the team, ensuring shift coverage, and working towards monthly department goals. The position also requires completing daily/weekly sales, attendance, and inventory reports.

Requirements

• Minimum of a high school diploma or GED equivalent.
• Minimum of one (1) year experience in the health, fitness, recreation, and/or club environment, and/or two (2) years supervisory experience.
• Experience with multi-unit/multi-store customer service.
• Above average/intermediate computer skills (i.e., familiarity with Word, Excel, Publisher, internet, and email applications).
• Above average writing, spelling, and math skills.
• Strong oral and written communication skills, with the ability to work professionally and effectively with people at all levels of the organization.
• Work quality must be highly accurate, timely, and in accordance with company policy and procedures with a high regard and propensity for safety.
• Excellent task completion and follow-through skills and ability to maintain focus in a sometimes hectic and evolving environment.
• Must demonstrate professionalism, cooperation, and ability to work well with all parties.
• Willing and able to work a flexible shift: evenings, weekends, and holidays.
• Ability to travel occasionally for company meetings and based on business needs.
• Passion for fitness/health/wellness industry.

Nice To Haves

• College degree a plus.
• Experience, education or training in child development preferred.
• Health, fitness, recreation, and/or club environment, preferred.
• 1-2 years supervisory experience preferred.

Responsibilities

• Serve as the primary director for all children-focused activities and programs.
• Directly supervise the Childcare Department, including delivering and documenting coaching and disciplinary warnings.
• Ensure the Childcare Department runs smoothly and efficiently, that policies and procedures are followed daily, and that the team provides exceptional customer service.
• Provide the monthly schedule for the Childcare/Kids in Motion team, ensuring all shifts are covered.
• Calculate current and anticipated payroll per budget requirements, and manage shift change requests and call-ins.
• Ensure quality of the team through hiring, training, evaluating, coaching, scheduling, shift fulfillment, and disciplining as needed.
• Prepare reports for the Area Activities Manager.
• Conduct team meetings with the Childcare and Kids in Motion team.
• Maintain active communication with Directors/supervisors at each club location, as well as with instructors, club team, and members.
• Contribute to team and company effort by accomplishing related tasks as needed.
• Service all members and departments by always extending excellent customer service.
• Maintain professional and technical knowledge by staying current with industry trends and networking.
• Engage in continuing education daily through reading, listening to audio, watching videos, or attending industry-related seminars.
• Continuously enforce and inform all Company team members of changes in policies, promotions, and programs.
• Resolve member and team member issues by researching policies and procedures and providing answers.
• Cross-train and be familiar with all areas of the Club.
• Work effectively with other Department Heads and/or Directors by scheduling, preparing, and planning programs and club events.
• Be responsible for any task handed down from the Area Activities Manager and General Manager.
• Attend and participate in required meetings and trainings as needed.

Benefits

• Free health club membership
• Casual work environment
• Discount on in club retail items and any current vendor partner offerings (NASM, etc.)
• Opportunity for growth; professional development
• 401(K) savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED