Child Welfare Services Program Director - Fulton County

Georgia Department of Revenue•Atlanta, GA

About The Position

The Georgia Department of Human Services, Division of Family & Children Services, Child Welfare Services, is seeking a Social Services Program Director in Fulton County. The Program Director supervises Social Services Administrators and provides the Solution Based Casework practice model. The role directs the planning, development, and management of social services policies and programs, including services delivered by community agencies, to protect and promote the social welfare of individuals and communities. The position serves on the agency management team and establishes goals, objectives, policies, and procedures consistent with the agency and division missions. It assesses program effectiveness and outcomes, evaluates programs for efficiency and compliance with applicable regulations, and ensures services are delivered efficiently and on time. The director also develops professional staff, promotes community awareness of programs, and performs other professional responsibilities assigned by the County Director. The role requires demonstrated leadership, program-planning, staff-management, business-acumen, communication, and organizational collaboration skills, as well as proficiency with Microsoft Office or similar standard office software. A valid state-issued driver’s license, acceptable driving history, proof of auto insurance, and reliable transportation are required. The selected candidate may be subject to drug screening and education, reference, motor vehicle, and criminal background checks. In an identified emergency, DHS employees may be required to assist with the department’s emergency responsibilities.

Requirements

Bachelor’s degree in a related area from an accredited college or university.
Two years of experience managing subordinate supervisors in a human service delivery program, or two years of experience at the lower-level Child Welfare Services Administrator (SSP164) position or equivalent.
Demonstrated ability to lead change and develop and implement an organizational vision.
Ability to achieve organizational objectives by creatively managing and motivating staff.
Knowledge and ability to plan, prioritize, and coordinate large and complex programs.
Ability to use human capital, financial resources, and information responsibly to accomplish the organization’s mission, and to use new technologies to improve decision-making.
Ability to work effectively at multiple organizational levels and with multiple project teams.
Excellent oral, written, presentation, and interpersonal communication skills.
Strong proficiency with Microsoft Office Suite and/or standard software applications used in a corporate office environment.
Reliable transportation, proof of auto insurance, a valid state-issued driver’s license, and an acceptable driving history record.

Responsibilities

Supervise Social Services Administrators.
Provide the Solution Based Casework practice model.
Direct the planning, development, and management of social services policies and programs and related community agency services.
Serve as a member of the agency management team.
Establish goals, objectives, policies, and procedures consistent with the agency and division missions.
Analyze and assess existing programs to ensure identified outcome measures are achieved.
Evaluate new and current programs for efficiency, effectiveness, and compliance with federal, state, and local regulations.
Ensure efficient and timely delivery of services.
Direct professional staff in developing their skills, delivering quality services, and documenting their efforts.
Promote awareness of programs within the community.
Perform other professional responsibilities as assigned by the County Director.