Child Welfare Services Administrator

Family and Children Services, Division of•Marietta, GA
•Hybrid

About The Position

The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults. The Division of Family & Children Services (DFCS), Child Welfare Services (CWS), is seeking a professional individual for the position of Child Welfare Services Administrator. This position will be located in Marietta, Georgia and report to the county director. The Region 13 Adoption Administrator will be responsible for leadership to Adoption Supervisors, Case Managers, and Social Services Technicians, with the supervisors being direct reports to the Adoption Administrator. This position will oversee Adoption and related permanency operations and responsibilities include but are not limited to collaboration with county and regional leadership. Additionally, this position will work with staff across the region and community partners to increase support networks for children free for adoption, to include potential adoptive resources.

Requirements

  • Bachelor's degree in a related area from an accredited college or university AND Two (2) years of job-related supervisory experience in a human service delivery program.
  • Bachelor's degree in a related area from an accredited college or university AND Two (2) years of experience at the lower level Child Welfare Svc Case Mgr Spv (SSP073) or position equivalent.

Nice To Haves

  • Five or more years of experience with Georgia Division of Family and Children services.
  • Extensive knowledge and experience with Adoption operations, processes, and policies.
  • Demonstrated ability to lead change as evidenced by an ability to develop and implement an organizational vision.
  • Demonstrated ability to achieve organizational objectives by creatively managing and motivating staff.
  • Demonstrated knowledge of and ability to plan, prioritize and coordinate large and complex programs.
  • Demonstrated ability to properly utilize human capital, financial resources and information in a manner that instills public trust and accomplishes the organization's mission; demonstrated ability to take advantage of new technologies.
  • Social/Human services supervisory experience.
  • Knowledge of federal, state and agency rules and regulations applicable to child protective services, family independence programs, mass communications, call center operations and technologies.
  • Ability to work effectively at multiple levels of the organization and with multiple project teams as well as external stakeholders.
  • Ability to demonstrate effective active listening, critical thinking, and group facilitation skills.
  • Expertise in making strategic decisions based on data as well as best practices.
  • Ability to work effectively at multiple levels of the organization and with multiple project teams.
  • Ability to leverage partnerships within the community.
  • Excellent oral, written, presentation and interpersonal communication skills.
  • Strong proficiency in the use of Microsoft Office Suite and/or standard software applications typically used in a corporate office environment.

Responsibilities

  • Analyze and assess the effectiveness of Adoption processes and protocols to ensure outcome measures are achieved in accordance with State of Georgia policy.
  • Create and maintain positive working relationships with judicial stakeholders to facilitate timely permanency goals for all children free for adoption.
  • Builds and encourages a cooperative team-oriented environment within the adoption and permanency units.
  • Manage human resources and directs administrative activities for groups of social service employees assigned to the Adoption Unit.
  • Collaborate with Regional and State level Adoption teams to recruit placement options for all children free for adoptions in Region 13.
  • Ensures that the Program, County, Regional, and District Directors are promptly advised of significant matters regarding cases and other relevant matters.
  • Research and compiles information needed to respond to inquiries regarding timely approval or denial of a family.
  • Coordinates collaboration with Child Placing Agency providers, service providers, and other community partners via Placement Resource Engagement Meetings to strategize the recruitment, onboarding, retention, and support of caregivers.
  • Works closely with Regional Field Program Specialist and Regional Adoption Coordinator to address barriers impeding finalization efforts for all children free for adoption.
  • To perform duties as assigned that supports the needs of the county, region, and state, as needed.
  • Resolves caregiver concerns to minimize Level I and Level II grievances.
  • Collaborates with Program, County, Regional, and/or District Director, as appropriate, to effectively execute the mission, goals, and objectives of the organization.
  • Defines staff performance responsibilities and regulates workloads for units within the Region.

Benefits

  • flexible work schedule
  • unique training opportunities
  • employee retirement plan
  • 401(k) plan
  • 457 plan
  • 13 paid holidays
  • vacation & sick leave
  • medical
  • dental
  • vision
  • long/short-term care
  • life insurance
  • employee discount programs
  • telework opportunities depending upon the position
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